ZOEY HINDMAN
Spartanburg,SC
Summary
Compassionate healthcare worker who’s diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Piedmont Imaging
Spartanburg, SC
05.2025 - Current
- Coordinated patient scheduling to optimize clinic workflow and enhance patient experience.
- Managed patient communications, ensuring timely responses to inquiries and appointment confirmations.
- Collaborated with healthcare providers to streamline patient intake processes and improve service delivery.
- Maintained accurate patient records using electronic health record (EHR) systems for compliance and data integrity.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Patient Care Associate
Spartanburg Regional Medical Center
Spartanburg, South Carolina
04.2024 - 05.2025
- Responded promptly to emergency situations utilizing critical thinking skills.
- Assisted patients with activities of daily living such as bathing, grooming, dressing, and toileting.
- Monitored vital signs including temperature, pulse, respiration rate, blood pressure and oxygen saturation levels.
- Provided emotional support to family members of patients facing difficult health challenges.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Monitored food intake and output as directed by nursing staff.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Helped patients by feeding meals.
Student PCA
Spartanburg Regional Medical Center
Spartanburg, South Carolina
03.2024 - 04.2024
- Was trained as a student while in school to provide care for patients.
- Worked under a PCA to learn valuable skills in team working.
- Learned how to interact with my patients and those around me better.
Education
High School Diploma - undefined
Chesnee High School
Chesnee, SC05.2024
Skills
- Vital signs monitoring
- Direct Patient Care
- Verbal and written communication
- Medical Terminology
- First Aid Training
- CPR certified
- Organization skills
- Time management
- Telephone skills
- Appointment scheduling
- Scheduling appointments
- Greeting and seating clients
Certification
certified nursing assistant
Timeline
Patient Care Coordinator
Piedmont Imaging
05.2025 - Current
Patient Care Associate
Spartanburg Regional Medical Center
04.2024 - 05.2025
Student PCA
Spartanburg Regional Medical Center
03.2024 - 04.2024
High School Diploma - undefined
Chesnee High School