Joslyn Maxwell
Glendale,AZ
Summary
Dedicated Patient Care Assistant with expertise in emotional support and vital signs monitoring. Committed to enhancing patient understanding and comfort while ensuring accurate documentation within healthcare operations.
Dedicated Patient Care Coordinator with expertise in vital signs documentation, healthcare operations, and effective communication. Proven ability to enhance patient experiences and streamline appointment logistics.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Arizona Pain Doctors
Phoenix, AZ
09.2025 - 03.2026
- Coordinated patient scheduling and managed appointment logistics to ensure efficient clinic operations.
- Facilitated communication between patients and medical staff, enhancing patient experience and satisfaction.
- Maintained accurate patient records and documentation in electronic health record systems for compliance and accessibility.
- Assisted with insurance verification processes, improving revenue cycle efficiency and reducing claim denials.
Patient Care Assistant
Abrazo Health
Goodyear, AZ
11.2023 - 07.2025
- Documented patient interactions accurately in electronic health records for continuity of care.
- Educated patients on basic health practices, enhancing understanding of treatment plans.
- Provided emotional support to patients and families, fostering a compassionate healthcare environment.
- Participated in training sessions to improve skills in patient care techniques and procedures.
Patient Care Assistant
Banner Health
Glendale, AZ
07.2021 - 01.2023
- Assisted with daily patient care tasks, ensuring comfort and safety of patients.
- Collaborated with nursing staff to monitor vital signs and report changes in patient conditions.
- Supported mobility and transportation of patients within facility, promoting independence and safety.
- Maintained cleanliness and organization of patient rooms, adhering to infection control protocols.
Education
High School Diploma -
Valley Vista High School
Surprise, AZSkills
- Medical terminology
- Vital signs documentation
- Written and verbal communication
- Emotional support
- Vital signs monitoring
- Blood glucose testing
- Catheter care
- Documentation
- Healthcare operations
Certification
- CNA - Certified Nursing Assistant
Timeline
Patient Care Coordinator
Arizona Pain Doctors
09.2025 - 03.2026
Patient Care Assistant
Abrazo Health
11.2023 - 07.2025
Patient Care Assistant
Banner Health
07.2021 - 01.2023
High School Diploma -
Valley Vista High School