Zoey Ross
Sacramento,CA
Summary
Detail-oriented worker with excellent communication, leadership, and customer service skills. I'm often praised as hard-working by management and coworkers. Zoey can be relied upon to help achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
STARBUCKS BARISTA
Starbucks
08.2022 - Current
- Accomplished new and different drink requests, enhancing coffee shop reputation
- Operated cash registers and handled cash and card transactions.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Awarded Partner of the Quarter (January 2023)
- Best Customer Service Award (August 2023)
- Won Barista Champion (Store Level, February 2024)
- Competed for Barista Champion (District Level, March 2024)
JAMBA, TEAM MEMBER
Vitaligent
07.2021 - 09.2022
- Assisted new employees during training sessions
- Collected and cleaned dirty dishes
- Communicated with customers regarding orders, comments, and complaints
- Balanced receipts and payments in cash registers
- Prepared and served smoothies and beverages that are in line with standards.
MARTIAL ARTS INSTRUCTOR
Move studio
01.2018 - 09.2019
- Taught many aspects of the Brazilian martial art form of Capoeira
- This included musical instruments, culture, and songs
- Prepared instructional program objectives, outlined and lesson plans.
Education
HIGH SCHOOL DIPLOMA -
Visions In Education
Sacramento, CA06.2023
Skills
- Customer Service
- Advising and Coaching
- Detail and Standards Oriented
- Team Player
- Opening and closing duties
- Team Leadership
- Adaptive and creative
Certification
Food Handlers Certification
Timeline
STARBUCKS BARISTA
Starbucks
08.2022 - Current
JAMBA, TEAM MEMBER
Vitaligent
07.2021 - 09.2022
MARTIAL ARTS INSTRUCTOR
Move studio
01.2018 - 09.2019
HIGH SCHOOL DIPLOMA -
Visions In Education
Similar Profiles
Jazmine ArnoldJazmine Arnold
Barista at StarbucksBarista at Starbucks
Heaven JuarezHeaven Juarez
Barista at StarbucksBarista at Starbucks
Amanda WilsonAmanda Wilson
Shift Supervisor at StarbucksShift Supervisor at Starbucks
ALEXIA RAMIREZALEXIA RAMIREZ
Barista at StarbucksBarista at Starbucks
Marissa IloviceanuMarissa Iloviceanu
Leadership Student at Natomas High SchoolLeadership Student at Natomas High School