Zofia Makowski
Huntersville,NC
Summary
My name is Zofia Makowski. I am a student at the University of North Carolina Wilmington, currently studying biology on a pre-PA track in which I hope to purse a career in after college. I have mostly worked within the food industry yet have also have experience with desk work and tabling events throughout past years. I am outgoing and excel with working and collaborating with others. I strive to be in and contribute to a fun and comfortable work environment where I also know work will be getting done on time.
Overview
5
5
years of professional experience
Work History
Shift Leader
Green Brothers Juice
08.2022 - Current
- Trained new employees, and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash-handling procedures, maintaining accurate records, and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Seasonal worker.
Restaurant Hostess
Longhorn Steakhouse
02.2022 - 08.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Cooking Instructor
Flour Power
Fort Mill, SC
06.2020 - 08.2021
- I gave detailed instructions to the children and acted for appropriate social and workplace behaviors.
- Developed team communications.
- Taught young kids how to use kitchen utensils, measure out ingredients, and how to read and follow instructions.
- Worked to maintain a well-attended record, consistently arriving at work ready to work when needed.
Education
Bachelor of Science - Biology
University of North Carolina At Wilmington
Wilmington, NC05.2027
High School Diploma -
William Amos Hough High School
Cornelius, NC06.2023
Skills
- Team Leadership
- Communication
- Customer service focus
- Creative problem-solving
- Strong work ethic
- Flexible schedule
Timeline
Shift Leader
Green Brothers Juice
08.2022 - Current
Restaurant Hostess
Longhorn Steakhouse
02.2022 - 08.2023
Cooking Instructor
Flour Power
06.2020 - 08.2021
Bachelor of Science - Biology
University of North Carolina At Wilmington
High School Diploma -
William Amos Hough High School
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