Zofie Kocol
Urbana,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Legends Bar & Grille
08.2023 - 12.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Ambassador
Noodles & Company
04.2022 - 05.2023
- Greeted customers and clients to create welcoming atmosphere.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Assisted team with operational policies and procedures to drive services.
Lifeguard
Aquaguard Pool Management
05.2019 - 08.2022
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
Education
Bachelor of Science - Advertising
University of Illinois At Urbana-Champaign
Champaign, IL05.2025
High School Diploma -
Maine South Highschool
Park Ridge 05.2021
Skills
- Coordination
- Creative Solutions
- Marketing and Advertising
- Customer Inquiries
- Professional Relationships
- Time Management
- Advertising Techniques
- Basic Accounting
- Beverage Preparation
Certification
Food Handlers Certification
BASSET Certification
Languages
Polish
Native or Bilingual
Timeline
Bartender
Legends Bar & Grille
08.2023 - 12.2023
Ambassador
Noodles & Company
04.2022 - 05.2023
Lifeguard
Aquaguard Pool Management
05.2019 - 08.2022
Bachelor of Science - Advertising
University of Illinois At Urbana-Champaign
High School Diploma -
Maine South Highschool
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