Zohara Gilani
Hoover,AL
Summary
Certified Pharmacy Technician with experience in pharmacy operations, prescription filling, medication and supply ordering, patient care, and shift supervision. Experience across a pain management service and retail pharmacy settings, with a progression into a lead role. Brings a practical, service-focused approach to supporting pharmacy workflow, patient needs, and daily team operations.
Overview
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Certified Pharmacy Technician Lead
Pain Management Service
01.2024 - Current
- Filled prescriptions while maintaining organized, efficient workflow to enhance service quality.
- Supported patient care and daily pharmacy services to ensure optimal treatment outcomes.
- Coordinated daily tasks to ensure consistent service delivery and meet patient needs.
- Ordered medications and supplies to support daily pharmacy functions.
Certified Pharmacy Technician
Tyner's Pharmacy, Inc.
04.2021 - 12.2023
- Filled prescriptions and ensured smooth pharmacy operations.
- Maintained organization of medications and supplies to streamline daily workflow.
- Assisted patients to create a courteous, service-focused environment.
Pharmacy Technician
CVS Health
03.2020 - 04.2021
- Processed prescriptions using CVS Health pharmacy systems and workflow queues.
- Verified patient information and insurance details for prescription accuracy.
- Prepared medications following pharmacist directions and store safety standards.
- Aided in prescription filling and performed routine pharmacy tasks to ensure timely service.
- Enhanced customer service and maintained organized pharmacy work areas for optimal workflow.
Shift Supervisor
CVS Health
01.2020 - 03.2020
- Supervised CVS Health pharmacy front-end operations during assigned shifts.
- Coordinated shift operations and managed task assignments to enhance customer service.
- Trained cashiers on register procedures, customer service, and store policies.
- Monitored cash drawers, deposits, and safe procedures for compliance.
- Maintained organization of store layout and merchandise displays.
Education
Crrtification - Pharmacy Technician
Jefferson State Community College
Hoover, AL 01.2020 - 10.2020
Post Graduate Diploma in Business Management -
Osmania University
Skills
- Prescription processing
- Medication ordering
- Inventory management
- Workflow support
- Patient service
- Shift supervision
- Team collaboration
- Insurance verification
- Pharmacy systems
- Organization and attention to detail
Personal Information
Title: CERTIFIED PHARMACY TECHNICIAN | PHARMACY TECHNICIAN LEAD
Timeline
Certified Pharmacy Technician Lead
Pain Management Service
01.2024 - Current
Certified Pharmacy Technician
Tyner's Pharmacy, Inc.
04.2021 - 12.2023
Pharmacy Technician
CVS Health
03.2020 - 04.2021
Crrtification - Pharmacy Technician
Jefferson State Community College
01.2020 - 10.2020
Shift Supervisor
CVS Health
01.2020 - 03.2020
Post Graduate Diploma in Business Management -
Osmania University