Zoie Acosta
Carencro,LA
Summary
Energetically contributed to team success, mastering tasks rapidly and ensuring workplace efficiency. Demonstrated exceptional customer service and cash handling expertise, fostering repeat business at my current job. Proven track record in maintaining meticulous attention to detail in handling money and ensuring balances are accurate. Strengths in customer service and Communication.
Overview
1
1
year of professional experience
Work History
Team Member
Pizza Hut
Carencro, LA
03.2023 - 07.2023
- Kept all work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences and busy periods.
- Contributed to team success by completing jobs quickly and accurately alongside others
- Operated register to process payments and collect cash payment for orders.
- Worked different stations to provide coverage and meet production goals in a timely manner.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
Sales Associate
Play N Trade
Carencro La
06.2022 - 03.2023
- Organized shelves to maintain visual appeal and promote specific merchandise
- Handled cash transactions while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Staying friendly and helpful with customers to encourage repeat business.
- Managed all returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy or high-stress situations.
- Prepared merchandise for sales floor by pricing in the system and tagging.
- Helped customers find products and checked store system for merchandise at other location.
- Accurately preformed store opening and closing duties including counting the register and putting sales into a deposit.
- This location is closed as of this year.
Gas Station Clerk
Exxon Gas Station
Scott, LA
08.2023
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Proficient and detail oriented in handling cash, operating a variety of POS systems with no discrepancies.
- Maintained a clean and organized store environment for improved customer experience.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Replenished products on shelf, rotated products in accordance to code dating procedures.
- Completed beginning and end-of-shift paperwork accurately for seamless handoff between shifts.
- Assisted in maintaining back room operations by unloading deliveries and upholding stock rotation.
- Built friendly and trustful relationships with customers to encourage return visits
- Followed security protocols during shift changes and cash drops to prevent any theft or loss incidents.
- Assisted in training new employees on company policies, procedures, and safety measures.
Education
Diploma -
Carencro High School
Lafayette, LA05.2022
Skills
- Customer service and assistance
- Cash handling expertise
- Detail Oriented
- Honest and Dependable
- Active Listening
- Basic Mathematics
- Critical thinking
- Computer Literacy
Timeline
Gas Station Clerk
Exxon Gas Station
08.2023
Team Member
Pizza Hut
03.2023 - 07.2023
Sales Associate
Play N Trade
06.2022 - 03.2023
Diploma -
Carencro High School