Summary
Overview
Work History
Education
Skills
Timeline
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Zoie Barron

Mansfield,Ohio

Summary

Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

4
4
years of professional experience

Work History

Server

Olive Garden Restaurant
Ontario, OH
10.2021 - 11.2023
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Followed health safety guidelines when preparing and serving food products.

Gas Station Attendant

Shell Gas Station
Mount Gilead, OH
01.2021 - 11.2021
  • Maintained cleanliness of the store, including floors, shelves, counters and windows.
  • Greeted customers, answered questions and provided assistance with purchases.
  • Operated cash register to process customer transactions accurately and efficiently.
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Collected payments for dispensed gas and tendered change or receipts to customers.
  • Verified age requirements for purchase of alcohol and tobacco products.
  • Stocked shelves with merchandise and ensured that pricing was correct.
  • Restocked supplies such as paper towels, napkins, cups when necessary.
  • Processed credit card payments via POS terminal in a secure manner.
  • Assisted customers in locating items throughout the store.
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.

Online Personal Shopper

Kroger
Marion, OH
05.2020 - 01.2021
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Greeted customers and provided excellent customer service.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Responded promptly to customer inquiries via phone or email.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Assisted in selecting items according to customer preferences.
  • Created personalized shopping experiences for each customer.

Education

High School Diploma -

Mt Gilead High School
Mount Gilead, OH
06-2020

Skills

  • Supply Restocking
  • Guest Engagement
  • Ordering Procedures
  • Cash Handling
  • Strong Work Ethic
  • Exceptional Customer Service
  • Positive and Professional

Timeline

Server

Olive Garden Restaurant
10.2021 - 11.2023

Gas Station Attendant

Shell Gas Station
01.2021 - 11.2021

Online Personal Shopper

Kroger
05.2020 - 01.2021

High School Diploma -

Mt Gilead High School

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Zoie Barron