Zoie Haney
Moore,VA
Summary
Dedicated professional with a strong background in pharmacy and customer service. Proven ability to train new staff, optimize workflows, and promote patient safety. Ready to contribute to a collaborative healthcare environment.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
SSM Health St. Anthony Hospital
Oklahoma City, OK
04.2023 - Current
- Processed and dispensed medications accurately in compliance with pharmacy regulations.
- Assisted pharmacists in preparing sterile compounding and IV admixtures.
- Maintained inventory levels through regular stock checks and ordering supplies.
- Trained new staff on pharmacy protocols, software systems, and customer service standards.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Compounded hazardous medications including chemotherapy
Server
The Frosted Mug Scratch Kitchen & Tavern
Oklahoma City, OK
08.2022 - 04.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables, ensuring timely service and guest satisfaction.
- Collaborated with kitchen staff to coordinate food orders efficiently.
- Trained new servers on menu offerings and restaurant procedures.
- Resolved customer complaints professionally to enhance dining experience.
- Maintained cleanliness and organization of dining area throughout shifts.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Cashier
Walmart
Oklahoma City, OK
07.2021 - 04.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Managed cash drawer, ensuring accurate cash handling and accountability.
- Assisted with inventory management, restocking shelves to maintain product availability.
- Trained new cashiers on operational procedures and customer service standards.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Processed refunds and exchanges in accordance with company policy.
Education
Associate of Applied Science - Allied-Health
Oklahoma City Community College
Oklahoma City, OK12-2027
High School Diploma -
Epic Charter High School
Online06-2022
No Degree - Veterinary Assisting Certification
Moore Norman Technology Center
Norman, OK06-2022
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Drug safety
Timeline
Pharmacy Technician
SSM Health St. Anthony Hospital
04.2023 - Current
Server
The Frosted Mug Scratch Kitchen & Tavern
08.2022 - 04.2023
Cashier
Walmart
07.2021 - 04.2022
Associate of Applied Science - Allied-Health
Oklahoma City Community College
High School Diploma -
Epic Charter High School
No Degree - Veterinary Assisting Certification
Moore Norman Technology Center