Zoie Merchant
Sulligent
Summary
Compassionate Hospice Registered Nurse Case Manager with significant background in managing patient care within the hospice setting. Skilled at leveraging nursing expertise to develop individualized care plans, coordinating services across multidisciplinary teams and providing emotional support for patients and families. Noted for ability to communicate effectively with all stakeholders, ensuring alignment on end-of-life decisions. Demonstrated impact through improved patient comfort and streamlined service delivery in previous roles.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Hospice Registered Nurse Case Manager
Enhabit Hospice
Hamilton
08.2025 - Current
- Coordinated patient care plans with interdisciplinary hospice team members.
- Conducted comprehensive assessments to identify patient needs and preferences.
- Provided compassionate nursing care to patients and families in home settings.
Hospice Registered Nurse Case Manager
Gentiva Hospice
Jasper
07.2022 - 08.2025
- Coordinated patient care plans with interdisciplinary hospice team members.
- Conducted comprehensive assessments to identify patient needs and preferences.
- Provided compassionate nursing care to patients and families in home settings.
Care Coordinator
Alahealth
Florence
11.2020 - 07.2022
- Coordinated patient care plans with multidisciplinary teams and healthcare providers.
- Facilitated communication between patients, families, and healthcare professionals.
- Managed scheduling of appointments and follow-ups for optimal patient flow.
Registered Nurse, Labor and Delivery
North Mississippi Medical Center
Amory
11.2019 - 01.2022
- Monitored fetal heart rates and maternal vital signs during labor.
- Assisted in delivery of infants and provided immediate care post-delivery.
- Educated patients on labor processes and postpartum care options.
Private Duty Pediatric Nurse
Hope HealthCare Services
Jackson
02.2019 - 09.2019
- Administered medications and treatments according to care plans.
- Monitored vital signs and reported changes to healthcare team.
- Educated families on child health management and safety practices.
Registered Nurse
Westmoreland Dermatology & Surgery Center
Columbus
08.2018 - 02.2019
- Administered medications and treatments as prescribed by dermatology specialists.
- Assisted in outpatient surgical procedures ensuring patient safety and comfort.
- Educated patients on skin care and post-procedure instructions effectively.
Emergency Room Registered Nurse
Baptist Memorial Hospital
Columbus
08.2017 - 08.2018
- Assessed patient conditions upon arrival in the emergency room.
- Administered medications and treatments as per physician orders.
- Collaborated with healthcare team to develop patient care plans.
Education
Associate of Applied Science - Nursing
Bevill State Community College
Hamilton, AL 08.2014 - 05.2017
Sulligent High School
Sulligent, ALSkills
- Hospice care management
- Care coordination
- Patient advocacy
- Patient education
Certification
- AL Multistate Nursing License 1-169479
Timeline
Hospice Registered Nurse Case Manager
Enhabit Hospice
08.2025 - Current
Hospice Registered Nurse Case Manager
Gentiva Hospice
07.2022 - 08.2025
Care Coordinator
Alahealth
11.2020 - 07.2022
Registered Nurse, Labor and Delivery
North Mississippi Medical Center
11.2019 - 01.2022
Private Duty Pediatric Nurse
Hope HealthCare Services
02.2019 - 09.2019
Registered Nurse
Westmoreland Dermatology & Surgery Center
08.2018 - 02.2019
Emergency Room Registered Nurse
Baptist Memorial Hospital
08.2017 - 08.2018
Associate of Applied Science - Nursing
Bevill State Community College
08.2014 - 05.2017
Sulligent High School