Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zokeisha Stevens

Beacon,New York

Summary

Self-motivated Inside Sales Representative with excellent verbal and written communication skills. Money-motivated with strong closing skills.

Overview

17
17
years of professional experience

Work History

Sales Representative

Verizon a Wireless
12.2008 - Current
  • Developed and maintained long-term relationships with policyholders and small business entities.
  • Consistently hit and exceeded sales goals by 20%.
  • Researched and customized service proposals for clients.
  • Trained and mentored  new sales representatives.
  • Resolved customer concerns promptly to maintain satisfaction.
  • Earned numerous recognitions for exceptional customer service.
  • Four time Winners Circle recipient for achieving over 120 of quota

Customer Service

Verizon Wireless
.1 -1 - .1 -1
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Set up and explained new membership contracts.

Education

High School Diploma - undefined

Beacon High School
Beacon, NY
2000

Cosmetologist - undefined

Beauty School of Middletown
New Hyde Park, NY
2003

Associate of Arts - undefined

Dutchess Community College
Poughkeepsie, NY

Skills

  • Sales analysis
  • Account development
  • Self-motivated
  • Highly competitive
  • Networking skills
  • Customer service
  • Goal-oriented
  • Positive and upbeat
  • Review of contracts
  • B to B sales

Timeline

Sales Representative

Verizon a Wireless
12.2008 - Current

Customer Service

Verizon Wireless
.1 -1 - .1 -1

High School Diploma - undefined

Beacon High School

Cosmetologist - undefined

Beauty School of Middletown

Associate of Arts - undefined

Dutchess Community College

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