Zokeisha Stevens
Beacon,New York
Summary
Self-motivated Inside Sales Representative with excellent verbal and written communication skills. Money-motivated with strong closing skills.
Overview
17
17
years of professional experience
Work History
Sales Representative
Verizon a Wireless
12.2008 - Current
- Developed and maintained long-term relationships with policyholders and small business entities.
- Consistently hit and exceeded sales goals by 20%.
- Researched and customized service proposals for clients.
- Trained and mentored new sales representatives.
- Resolved customer concerns promptly to maintain satisfaction.
- Earned numerous recognitions for exceptional customer service.
- Four time Winners Circle recipient for achieving over 120 of quota
Customer Service
Verizon Wireless
.1 -1 - .1 -1
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
- Maintained cleanliness and presentation of stock room and production floor.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Set up and explained new membership contracts.
Education
High School Diploma - undefined
Beacon High School
Beacon, NY2000
Cosmetologist - undefined
Beauty School of Middletown
New Hyde Park, NY2003
Associate of Arts - undefined
Dutchess Community College
Poughkeepsie, NYSkills
- Sales analysis
- Account development
- Self-motivated
- Highly competitive
- Networking skills
- Customer service
- Goal-oriented
- Positive and upbeat
- Review of contracts
- B to B sales
Timeline
Sales Representative
Verizon a Wireless
12.2008 - Current
Customer Service
Verizon Wireless
.1 -1 - .1 -1
High School Diploma - undefined
Beacon High School
Cosmetologist - undefined
Beauty School of Middletown
Associate of Arts - undefined
Dutchess Community College