Zoraida Ramos
BALTIMORE,Maryland
Summary
Professional and well-grounded office team member with superior clerical skills and office assistant /dispatcher expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, including coordinating mail, records and travel arrangements.
Efficient Office Assistant with 4+ years of experience answering high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with drive to succeed.
Smart professional fluent in Spanish and English. Energetic and knowledgeable in communication . Considered enterprising Office Assistant Dispatcher with ability to lead talented teams.
Overview
8
8
years of professional experience
Work History
Office Assistant /Dispatcher
GRID ONE
BALTIMORE, MD
10.2016 - Current
- Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
- Received and screened high volume of internal and external communications.
- Created and maintained spreadsheets and developed administrative and logistical reports.
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
- Maintained business records by updating customer information.
- Monitored calendars and scheduled appointments based on [Job title] availability and established load limits.
- Answered approximately [Number] phone calls daily and pleasantly welcomed visitors to office.
- Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
- Served as central point of contact for all outside vendors needing to gain access to building.
- Automated office operations to manage client correspondence, record tracking and data communications.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Supported clerical needs of more than [Number] [Job title]s, including taking messages, scanning documents and routing business correspondence.
Education
High School Diploma -
Laurel High School
Laurel, MD05.2001
Skills
- Self-starter
- Dedicated team player
- Professional and mature
- Self-directed
- Labor relations
- Strong problem solver
- Time management
- Resourceful
Timeline
Office Assistant /Dispatcher
GRID ONE
10.2016 - Current
High School Diploma -
Laurel High School
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