Zoraida Rodriguez
Seymour,CT
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Gas Station Manager
Global Partners
Danbury, CT
01.2019 - Current
- Implemented safety procedures to ensure a safe working environment for 10 employees and customers.
- Initiated waste reduction program by optimizing inventory ordering and storage, cutting down on excess costs.
- Streamlined communication between shifts via detailed shift reports highlighting essential updates for seamless transitions.
- Analyzed sales data to identify trends and adjust stock levels accordingly, maximizing sales opportunities.
- Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
- Coordinated with law enforcement to enhance security measures, significantly reducing incidents of theft and vandalism.
Direct Support Professional
Vantage Group, Inc
Wallingford, CT
09.2014 - 11.2018
- Promote choice, provide appropriate support and coordinate activities to foster individual well-being, growth and development for 10 clients.
- Ensure that all services, programs and guidelines outlined in a individual's ISP are implemented as assigned
- Record and maintain individuals record in Therap as assigned, data entry, case notes, updated contacts and information
- Ensure the protection of all individuals rights and safety by following HIPPA regulations, ensuring privacy and reporting any type of abuse or neglect
Department Manager
Walmart Retail Company
Stratford, CT
08.2008 - 07.2014
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements with a team of 85 store associates.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
Front End Store Manager
Stop and Shop Supermarkets
Westport, CT
12.2006 - 06.2008
- Continuously updated product knowledge to provide informed recommendations to customers, resulting in increased sales and higher customer satisfaction ratings.
- Oversaw cash handling procedures, ensuring accuracy in daily financial transactions and preventing discrepancies or fraud attempts with a team of 10 employees.
- Established strong relationships with vendors, negotiating favorable terms on pricing and delivery schedules for merchandise orders.
- Evaluated employee performance regularly, offering constructive feedback on areas of improvement and recognizing top performers with rewards or promotions.
Auto Service Advisor
Valentino's Auto Services
Westport, CT
09.1999 - 10.2005
- Maintained up-to-date knowledge of auto industry trends and technologies to provide informed recommendations to customers.
- Prioritized daily tasks effectively, maintaining excellent time management skills under pressure to meet deadlines consistently.
- .Established strong relationships with local suppliers, negotiating favorable pricing terms for parts procurement.
- Reduced errors in repair orders by implementing a thorough review process before submission to technicians.
- Collaborated with technicians to ensure accurate diagnosis and timely repairs, resulting in reduced wait times for customers.
Education
High School Diploma -
Bassick High School
Bridgeport, CT06.2003
Skills
- Teamwork and collaboration
- Problem-solving aptitude
- Team building
- Strong customer service
- Documentation and reporting
- Data processing
- Professionalism
- Administrative management
- Process improvements
- Operations oversight
Certification
Food Protection Manager Certification Examination - Accredited by the ANSI (American National Standards Institute) National Accreditation Board (ANAB) - Conference for Food Protection (CFP)
Languages
Spanish
Native or Bilingual
Interests
- Hiking
- Adventure Travel
- I like working with my hands and fixing things
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Gas Station Manager
Global Partners
01.2019 - Current
Direct Support Professional
Vantage Group, Inc
09.2014 - 11.2018
Department Manager
Walmart Retail Company
08.2008 - 07.2014
Front End Store Manager
Stop and Shop Supermarkets
12.2006 - 06.2008
Auto Service Advisor
Valentino's Auto Services
09.1999 - 10.2005
High School Diploma -
Bassick High School
Closing Statement
Thank you for your time and consideration. I'd love the chance to learn more about this position and demonstrate how I can help your company reach its organizational goals. I believe my interpersonal skills and motivation make me a great potential asset.