Zoraya Beltran
Summary
Motivated student with strong communication skills and proven experience in customer service. Demonstrates ability to learn quickly and adapt to various work environments. Effective in both independent and team settings, with a strong aptitude for problem-solving.
Overview
1
1
year of professional experience
Work History
Medical Administrative Assistant
OT for TOTS
El Paso, Texas
06.2024 - 08.2025
- Managed patient scheduling and appointment confirmations for therapy sessions.
- Assisted in maintaining accurate patient records and documentation.
- Coordinated communication among therapists, patients, and families to ensure clear understanding of treatment plans.
- Facilitated a welcoming environment for patients and visitors during appointments.
- Provided administrative support to clinical staff as needed.
- Updated patient accounts and information daily.
- Confirmed patient information, collected copays and verified insurance.
- Upheld confidentiality of patient information in compliance with HIPAA regulations, ensuring trust and safety.
- Managed collection of admission, billing, and processing documents to align with organizational standards.
Education
Bachelor of Science - Kinesiology
The University of Texas At El Paso
El Paso, TX05-2026
Associate of Arts - Psychology
El Paso Community College
El Paso, TX12-2025
Skills
- Medical terminology
- Administrative support
- Schedule management
- Office organization
- Multi-line telephone operation
- Effective communication
- Empathy for patients and customers
- Quick learner
- Positive attitude
Languages
Spanish
Professional
Affiliations
- Running- ADAR Run Club (2025-Present)
- Strength Training- Redskull Fitness (2023- Present)
Timeline
Medical Administrative Assistant
OT for TOTS
06.2024 - 08.2025
Bachelor of Science - Kinesiology
The University of Texas At El Paso
Associate of Arts - Psychology
El Paso Community College