Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
AssistantManager
Brigitt Alarcon

Brigitt Alarcon

West Hartford,CT

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

3
3
years of professional experience

Work History

Medical Administrative Assistant

Hartford Hospital
03.2022 - Current
  • Maintained and updated patient records for accurate, current medical histories.
  • Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
  • Supported office staff and operational requirements with administrative tasks.
  • Conducted insurance verification and preauthorizations and managed patient charts.
  • Greeted patients and provided required paperwork to facilitate services.
  • Collaborated with healthcare professionals to maintain high-quality care across departments.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Called patients to confirm scheduled appointments day in advance.
  • Provided educational documents and pamphlets to patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Registered and verified patient records before triage with most up-to-date information.

Registrar

Hartford Healthcare Corp.
02.2021 - 03.2022
  • Greeted every guest with personable approach and provided knowledgeable information.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Keeping patient and family informed of scheduled appointments.
  • Entering pertinent information into automated tracking system.
  • Maintaining confidentiality of legal department matters.
  • Obtaining appropriate signatures on medical, legal and financial forms.
  • Offering great patient service while managing face to face large crowds of patients at the mega vaccine clinics.

COVID-19 Tester

Hartford Healthcare Corp.
01.2021 - 03.2022
  • Handled and stored potentially contaminated nasal samples.
  • Reported positive and negative response cases according to established protocols and reporting mandates.
  • Assessed vitals while adhering to PPE requirements and other restrictions.
  • Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
  • Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
  • Donned and removed personal protective equipment (PPE) per company protocols.
  • Communicated changes in COVID-19 protocols to staff and visitors to provide real time information and enhance preparation.
  • Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
  • Monitored individuals for signs and symptoms of COVID-19 to apply prompt response and medical attention.

Education

English-as-a-Second-Language Education

Capital Community College Magnet Academy
Hartford, CT

Medical Assistant - Health Aide

Porter And Chester Institute - Rocky Hill
Rocky Hill, CT
01.2022

Skills

  • Patient Referral
  • Prioritizing Patients
  • Medical Support
  • Critical Thinking
  • Medical Interpretation
  • Audio Translations
  • Electronic Medical Record (EPIC)
  • Medical Terminology

Accomplishments

  • Collaborated with the medical assistant team at Hartford Healthcare Cancer Center in the care of patients.

Languages

Spanish
Native or Bilingual

Timeline

Medical Administrative Assistant

Hartford Hospital
03.2022 - Current

Registrar

Hartford Healthcare Corp.
02.2021 - 03.2022

COVID-19 Tester

Hartford Healthcare Corp.
01.2021 - 03.2022

English-as-a-Second-Language Education

Capital Community College Magnet Academy

Medical Assistant - Health Aide

Porter And Chester Institute - Rocky Hill

Similar Profiles

CREATE PROFILE
Brigitt Alarcon