ZORAYA VENTURA
Concord,NC
Summary
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Hardworking and a team member skilled in safely moving heavy loads manually. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in Area. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
Overview
23
23
years of professional experience
Work History
Warehouse Associate
DHL Logistics
Concord Nc
03.2024 - Current
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Checked packages and merchandise for damage and notified vendors.
Warehouse Worker
Prime Beverage
Huntersville, NC
09.2022 - 10.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as Number pounds.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Certified Nursing Assistant
Brightview Assisting Living
Danvers, MA
02.2020 - 07.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Resident Assistant
Seasons of Danvers
Danvers, MA
09.2018 - 01.2020
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Assisted residents in preparing for activity and social programs.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Monitored building access during evening hours to provide a secure living environment while fostering strong relationships with residents.
Crew Member
Dunkin Donuts
Lynn, MA
05.2013 - 01.2016
- Worked as a team member performing cashier duties
- Expressed appreciation and invited customer to return to the store
- Responsible for ringing up customer in a timely manner and guaranteeing high level of customer service
- Cleaning while maintaining customer satisfaction.
Chiropractic Assistant
Logan Chiropractic rehabilitation center
East Boston, MA
04.2012 - 11.2012
- Scheduling patients using outlook and excel
- Follow up with patients who missed their appointments
- Follow up with medical records with hospital and providers
- Setting up patients for their treatment.
Medical Records Volunteer
All Care Hospice
Lynn, MA
07.2011 - 04.2012
- Archiving/ Using Excel Spreadsheets
- Preparing Admission Charts
- Knowledge of Mckesson for hospice programs.
Medical Records Receptionist
Bobst Animal Hospital
New York, NY
01.2007 - 08.2009
- Prepared and maintained medical records
- Utilized an extensive Data entry system AS400 to register clients
- Answered and transferred calls using the Siemens phone system
- Booked appointments and placed confirmation calls
- Diplomatically filled out client complaints related situations to management for resolution.
Customer Service Representative
Tmobile Call Center
Lynn, MA
01.2005 - 12.2006
- Serviced customer with billing accounts
- Answered phones and received payment for customer accounts
- Minimized customer complaints by offering excellent service
- General secretarial duties, sales representative support and extensive Data entry and customer service.
Office Manager
Union Street Chiropractic Inc.
Lynn, NY
06.2001 - 01.2004
- Fulfilled basic patient assistance for 40 to 45 patients per day
- Calmed patients fears, created comforted atmosphere
- Handled full range of medical secretarial duties scheduling, billing, insurance and collections
- Cleared up old accounts and worked out payments arrangement
- Assisted patients with health information forms.
Education
High School Diploma - Law
Flushing High School
Skills
- Data Entry
- Excel
- Outlook
- Microsoft Word
- Bilingual English and Spansh
- Extensive Customer Service
Career Overview
Professional office procedures as well as word processing
Bilingual proficient in english and spanish
Extensive customer service
Work well individually and as a team player
Data entry on Excel,microsoft word, Internet and E-mail, Outlook
Dependable, Motivated,Hard worker, Fast learner and Reliable
Languages
Spanish
Elementary
English
Elementary
Timeline
Warehouse Associate
DHL Logistics
03.2024 - Current
Warehouse Worker
Prime Beverage
09.2022 - 10.2023
Certified Nursing Assistant
Brightview Assisting Living
02.2020 - 07.2022
Resident Assistant
Seasons of Danvers
09.2018 - 01.2020
Crew Member
Dunkin Donuts
05.2013 - 01.2016
Chiropractic Assistant
Logan Chiropractic rehabilitation center
04.2012 - 11.2012
Medical Records Volunteer
All Care Hospice
07.2011 - 04.2012
Medical Records Receptionist
Bobst Animal Hospital
01.2007 - 08.2009
Customer Service Representative
Tmobile Call Center
01.2005 - 12.2006
Office Manager
Union Street Chiropractic Inc.
06.2001 - 01.2004
High School Diploma - Law
Flushing High School