Zoriah Kennard
Birmingham
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals. Known for excellent communication skills, attention to detail, and the ability to work efficiently in fast-paced environments. Eager to contribute to a supportive and efficient workplace.
Overview
5
5
years of professional experience
Work History
Game Day Cashier
The Pop Porium
Starkville, MS
09.2024 - 02.2026
- Provided excellent customer service by greeting and assisting customers
- Verified customer identification for age-restricted purchase
- Ensured the concession stand was well-stocked and prepared for service
- Maintained a clean and organized workstation
- Assisted in inventory management by restocking shelves and organizing merchandise.
- Processed customer transactions efficiently using point-of-sale systems.
Teacher Assistant
Emerson Family School
Starkville, MS
08.2024 - 02.2026
- Supported the teacher in managing and maintaining a well-disciplined classroom in accordance with discipline policies
- Assisted in maintaining a clean and safe classroom environment
- Contributed to the care, protection, and nurturing of children within the class
- Created instructional aids and visual displays to reinforce key concepts.
Teacher Assistant
All About Kidds Learning Center
Jonesboro, GA
09.2022 - 12.2022
- Organize daily activities for Pre-K.
- Follow guidelines for Pre-K when implementing classroom curriculum.
- Help children learn to adapt with and copy with habits such as eating, dressing, napping and personal hygiene.
- Participated in parent-teacher conferences, communicating student progress clearly.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
Administrative Assistant
University Of Mississippi, Neuroscience Department
Oxford, MS
08.2021 - 02.2022
- Submitted and provided necessary supporting documentation and information into Excel spreadsheet
- Reviewed, and sent emails to the Neuroscience Department faculty and students.
- Designed and updated the Neuroscience website along with flyers.
- Coordinated office communications, ensuring timely dissemination of information across departments.
- Managed scheduling and calendar maintenance for executive team, optimizing meeting efficiency.
Education
Bachelor of Science -
University of Mississippi
Oxford, MSHigh School Diploma -
Starkville High School
Starkville, MS05-2021
Skills
- Office Administration
- Analytical & Critical Thinking
- Time Management
- Adaptability
- Written Communications
- Customer Service
- CPR Training Certification
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Game Day Cashier
The Pop Porium
09.2024 - 02.2026
Teacher Assistant
Emerson Family School
08.2024 - 02.2026
Teacher Assistant
All About Kidds Learning Center
09.2022 - 12.2022
Administrative Assistant
University Of Mississippi, Neuroscience Department
08.2021 - 02.2022
Bachelor of Science -
University of Mississippi
High School Diploma -
Starkville High School