Zoriah Ramos
Lutz,FL
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
3
3
years of professional experience
Work History
Sales Associate
HomeGoods
Tampa, FL
12.2021 - Current
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Answered incoming telephone calls to provide store, products and services information.
- Answered store and merchandise questions and led customers to wanted items.
- Developed trusting relationships with customers by making personal connections.
- Handled customer complaints in a professional manner.
- Collected payments and provided accurate change.
- Answered customer inquiries regarding product features, pricing, and availability.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Education
High School Diploma -
Paul R. Wharton High School
Tampa, FL04-2022
Associate of Science - Dental Hygiene
Hillsborough Community College
Tampa, FLSkills
- Outgoing personality
- Multi-tasking strength
- Time management
- Positive and professional
- Teamwork and collaboration
- Reliable and punctual
- Listening skills
- Problem-solving skills
- Sales training
- Customer service
- Cash register operation
- Merchandising
Affiliations
- I love to cook
- Go to the gym
- Try new things
- Hang out with friends and family
References
References available upon request.
Timeline
Sales Associate
HomeGoods
12.2021 - Current
High School Diploma -
Paul R. Wharton High School
Associate of Science - Dental Hygiene
Hillsborough Community College
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