Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zubair Islam

Chicago,IL

Summary

Results-driven professional with extensive experience in strategic planning and team management. Skilled in leading staff training initiatives and optimizing guest experiences, contributing to improved operational efficiency and customer satisfaction.

Overview

30
30
years of professional experience

Work History

Host Manager

Masala Magic
Chicago, Illinois
04.2025 - 08.2025
  • Coordinated guest seating and waitlist management during peak hours.
  • Handled customer complaints in a professional manner.

Host Manager

Tabaq
Chicago, Illinois
06.2023 - 04.2025
  • Supervised dining area to ensure efficient guest seating and flow.
  • Managed hostess staff, providing training and guidance for optimal performance.

CEO

Zubair Jewel
Karachi, Pakistan
05.2006 - 05.2022
  • Developed strategic plans to drive company growth and market expansion.
  • Recruited, trained, mentored, and managed employees at all levels within the organization.

Sales Manager

Almas Jewellers
Karachi, Pakistan
05.1995 - 05.2005
  • Developed sales strategies to enhance customer engagement and drive revenue growth.
  • Analyzed sales data to refine strategies and align with changing customer preferences.

Education

Master of Arts - Economics

Federal University Of Arts, Sciences & Technology
Karachi, Pakistan
06-1994

Skills

  • Guest seating
  • Customer complaint resolution
  • Staff training
  • Dining area supervision
  • Customer relationship management
  • Operational leadership

Languages

English
Professional
Urdu
Professional
Hindi
Professional

Timeline

Host Manager

Masala Magic
04.2025 - 08.2025

Host Manager

Tabaq
06.2023 - 04.2025

CEO

Zubair Jewel
05.2006 - 05.2022

Sales Manager

Almas Jewellers
05.1995 - 05.2005

Master of Arts - Economics

Federal University Of Arts, Sciences & Technology

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