Zuber Ibrahim
Lake Elmo,MN
Summary
Compassionate mental health and human services professional skilled in supporting individuals in residential and independent living environments. Expertise in client documentation, behavioral support, and multidisciplinary communication enhances safety and confidentiality. Strong organizational and problem-solving abilities drive effective, person-centered client support.
Overview
4
4
years of professional experience
Work History
Tax Verification Specialist
Thomson Reuters
Minneapolis, MN
01.2025 - Current
- Reviewed, validated, and processed client tax and financial information using internal business systems in high-volume workflows.
- Verify documents and financial records for accuracy, completeness, and compliance; identify and investigate discrepancies.
- Collaborated with internal teams to resolve data and processing issues, clarifying information requirements to ensure accuracy.
- Maintain organized electronic documentation and data records to support accurate and timely processing.
Mental Health Practitioner
Purepath Sevices
Saint Paul, MN
01.2023 - 07.2025
- Maintained accurate, confidential documentation in accordance with organizational procedures and individualized support plans to ensure compliance and client safety.
- Facilitated group sessions for coping skills, wellness, and daily living support.
- Conducted comprehensive mental health assessments and documented care notes to inform treatment plans and monitor client progress.
- Facilitated group sessions focused on coping skills, wellness, and daily living support to enhance client resilience and promote community engagement.
Overnight Support Staff
Sevita
02.2023 - 05.2025
- Executed overnight operations independently, ensuring accurate record completion and adherence to safety and compliance procedures.
- Supported individuals served with daily living tasks in Sevita community programs.
- Documented care activities using Sevita service records and communication logs.
- Assisted team members with person-centered support plans and routine follow-up.
Retail Associate
Target
Minnesota
01.2024 - 01.2025
- Assisted customers in fast-paced environment and coordinated with team to ensure inventory accuracy and efficient store operations.
- Assisted Target guests with product location and store information.
- Processed purchases at Target registers and self-checkout lanes.
- Stocked merchandise and maintained organized sales floor displays.
Education
Bachelor of Science - Management Information Systems
Metropolitan State University
Saint Paul, MNSkills
- Microsoft Word & Outlook
- Mental health & Behavioral Support
- Person -Centered Client Support
- Attention to Detail
- Observation & Reporting
- Confidentiality & Privacy
- Client Documentation & Case Notes
- Problem Solving & Issue Resolution
- Independent Living Support
- Safety & Procedure Compliance
Personal Information
Title: Management Information Systems Graduate
Timeline
Tax Verification Specialist
Thomson Reuters
01.2025 - Current
Retail Associate
Target
01.2024 - 01.2025
Overnight Support Staff
Sevita
02.2023 - 05.2025
Mental Health Practitioner
Purepath Sevices
01.2023 - 07.2025
Bachelor of Science - Management Information Systems
Metropolitan State University