Zufan Grmay
Lawrenceville,GA
Summary
Customer Service Specialist with a proven track record in ensuring customer satisfaction and efficient package handling at Michael Tewolde's MZ Package Store. Recognized for meticulous verification of legal age for restricted purchases and adept transaction management. Proactive in delivering informative customer service, demonstrating a strong blend of interpersonal and technical skills. Aiming to leverage these competencies to enhance customer experience in a dynamic retail environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
MZ Package Store
Michael Tewolde
Atlanta, GA
06.2018 - Current
- Accepted cash and credit card payments, issued receipts and provided change.
- Counted and balanced cashier drawers.
- Answered customers' questions and provided information on store procedures or policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Education
Home Care Career
Smart Horizons Career Online High School
Pompano Beach, FL03-2025
Skills
- Safe use
- Storage organization
- Packing boxes
- Labeling requirements
- Package preparation
Certification
- Alcohol Permit
- Nursing Assistance
Languages
Italian
Professional
Amharic
Native/ Bilingual
Tigrinya
Full Professional
Arabic
Full Professional
Volunteer Work
- Debre Geezan Church volunteer
- Craig Elementary School Volunteer
Reference
- Owner: Michael Tewolde
- Phone: 404-971-7498
- Email: Mt6743@gmail.com
- Address: 2941 Northeast Expy Atlanta, GA 30341
- Company: MZ Package Store
Additinal Information
- I am good at re designing sales floor
- I can multitask during busy hours
- I am patient with customers
Timeline
MZ Package Store
Michael Tewolde
06.2018 - Current
Home Care Career
Smart Horizons Career Online High School