Zuhdi Kisswani
Covina,CA
Summary
Great Assistant Manager at Mikes Deli, ensuring customer satisfaction and handling inventory. Expert in money handling and team leadership, I reduced problems and created a positive work environment. Skilled in problem-solving and decision-making, my approach boosted efficiency and team motivation, directly impacting the bottom line.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Mikes Deli
06.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Youth Sports Official
USSSA
07.2023 - 07.2023
- Ensured fair play by enforcing game rules and regulations during competitions.
- Enhanced player development by implementing skill-building drills and exercises.
- Prioritized player safety by staying current on best practices for injury prevention during gameplay.
- Handled administrative tasks such as submitting incident reports when necessary, ensuring accurate documentation of events.
- Facilitated pre-game meetings between teams to establish guidelines for fair play and positive competition.
Education
Undeclared
University of California, Irvine
Irvine, CA06-2028
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Team motivation
Languages
Arabic
Elementary
Spanish
Native or Bilingual
Timeline
Youth Sports Official
USSSA
07.2023 - 07.2023
Assistant Manager
Mikes Deli
06.2020 - Current
Undeclared
University of California, Irvine
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