Zuleima Gonzalez
Phoenix,Arizona
Summary
Proven track record in enhancing client satisfaction and streamlining operations, demonstrated at Harris Injury Law. Excelled in client communication and file organization, significantly improving case handling efficiency. Skilled in Microsoft Office, adept at fostering professional growth within teams. Achieved notable increases in brand awareness through strategic marketing campaigns at Cute Smiles 4 Kids & Orthodontics. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Legal Assistant
Harris Injury Law
12.2022 - 08.2024
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
Legal Assistant
AZ Injury Law Group
01.2018 - 11.2022
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed high-volume workload while maintaining strict attention to detail on every task such as preparing for depositions, hearings and independent medical exams.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
Marketing Manager
Cute Smiles 4 Kids & Orthodontics
10.2020 - 10.2021
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
Education
Business Administration And Management
Maricopa Community Colleges - Gateway Community College
Phoenix, AZBusiness Operations -
YearUp
Gateway Community College05.2018
Skills
- Fast Learner
- Scheduling/Planning
- Microsoft Office
- File Organization
- Client Communication
- Interviewing Clients
Languages
Spanish
Timeline
Legal Assistant
Harris Injury Law
12.2022 - 08.2024
Marketing Manager
Cute Smiles 4 Kids & Orthodontics
10.2020 - 10.2021
Legal Assistant
AZ Injury Law Group
01.2018 - 11.2022
Business Administration And Management
Maricopa Community Colleges - Gateway Community College
Business Operations -
YearUp
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