Zulema Zarate
Houston,TX
Summary
I am a highly-motivated employee with desire to take on new challenges. I have strong work ethic, adaptability, and exceptional interpersonal skills. I work effectively unsupervised and quickly master new skills. Once the opportunity is open, I am a committed job seeker with a history of meeting company needs with consistent and organized practices. I consider my self skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I’m also a customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns, are just a some of my talents. Committed to improving customer satisfaction and driving positive outcomes and advocate for others is my passion.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Salata
Pearland
06.2018 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Prepared staff work schedules and assigned team members to specific duties.
- Ensured compliance with local health department regulations regarding food safety standards.
- Formed and sustained strategic relationships with clients.
- Administered employee discipline through verbal and written warnings.
- Created schedules and monitored payroll to remain within budget.
Community Health Worker
Dia de la Mujer Latina
Houston, TX
10.2013 - Current
- Participated in outreach activities such as health fairs or community events.
- Applied concise time-management to meet deadlines.
- Educated clients about risk factors associated with specific diseases or illnesses.
- Distributed flyers, brochures or other informational or educational documents to inform members of targeted community.
- Acted as an advocate for clients when interacting with insurance companies or government agencies.
- Answered calls and interacted with community members to provide information on advocacy services.
HIPPY Tutor
HISD East Field Office
Houston, TX
10.2016 - 09.2021
- Conducted weekly home visits, providing support and assistance to families in a variety of areas including literacy, math, science, and social studies.
- Demonstrated enthusiasm and commitment toward helping each parent reach their full potential.
- Engaged in individualized instruction with students utilizing HIPPY curricula.
- Participated in professional development opportunities related to teaching strategies or curriculum implementation.
Education
Some College (No Degree) -
HCC
CentralSkills
- Team management
- Calm under pressure
- Friendly, positive attitude
- Multitasking
- Microsoft office
- Microsoft Word
- Problem-solving
- Customer service
- Team building
- Supervision and leadership
- Integrity
- Loyal
Accomplishments
- Salata Woman of Impact 2022 and 2023
- Community Health Worker
Certification
- Community Health Worker
- Manager Certificate
- Food Handlers Certificate
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
General Manager
Salata
06.2018 - Current
HIPPY Tutor
HISD East Field Office
10.2016 - 09.2021
Community Health Worker
Dia de la Mujer Latina
10.2013 - Current
Some College (No Degree) -
HCC
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