Zulema Joon Starsky
Winchester,VA
Summary
Dynamic entrepreneur with over 25 years experience, building strong relationships within the community I’ve served, holding a state licensure with the state of Virginia, owning, and managing various salons and shops throughout the city.
- Build strong, trust-based relationships with a diverse client base
- Maintain professionalism, communication, and client confidentiality
- Provide a supportive environment through active listening and rapport-building
- Adhere to Virginia state regulations and OSHA safety standards
- Managed all aspects of business operations, client care, and compliance
- Developed long-term client relationships through trust and consistent service
- Demonstrated strong problem-solving and conflict-resolution skills
- Maintained full compliance with state board regulations and local laws
Overview
1
1
Certification
Work History
Entrepreneur
Self Employed Services
- Created business plans and strategies to support growth and profitability.
- Handled daily operations to promote efficiency and quality in service delivery.
- Built relationships with clients to improve customer satisfaction and loyalty.
- Executed marketing campaigns to boost brand awareness and connect with target audiences.
- Adapted business strategies quickly to navigate challenging economic conditions.
- Formed strategic partnerships with key industry players to elevate brand visibility and credibility.
- Expanded product offerings based on market research to address consumer demands.
- Enhanced brand recognition through targeted social media campaigns reaching diverse customers.
- Engaged with customers to foster connections and strengthen relationships.
- Tracked financial performance while optimizing budgets for better cost management.
- Guided emerging entrepreneurs with advice on best practices and industry standards.
- Achieved strong brand recognition and customer loyalty by consistently delivering quality products and services.
- Defined business plan mission statement and vision.
Education
Bachelor of Science - Neuroscience
Old Dominion University
Norfolk, VA05.2026
Skills
Goal setting
Entrepreneurial personality
Strategic thinking
Customer relations
Finance and accounting oversight
Client account management
Purchasing and planning
Operations management
Organizational structuring
Desktops, laptops, and mobile devices
Price structuring
Process improvements
Cosmetology
Performance improvements
Financial administration
Administrative management
Mind mapping
Financial planning
Records organization and management
Quality assurance
Customer retention
Sound judgment
Marketing strategies
Relationship building
Business marketing
Customer acquisition
Brand building
Innovative mindset
Certification
Cosmetology license
Peer Support Specialist
Timeline
Entrepreneur
Self Employed Services
Bachelor of Science - Neuroscience
Old Dominion University