Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zuleyka Maldonado

2 Savin St Apt#202,MA

Summary

Dynamic professional with extensive experience at Madrag and 10 Spot, excelling in customer service and team leadership. Proven ability to enhance customer relations and manage cash transactions with precision. Recognized for motivating staff and solving problems efficiently, contributing to a positive shopping experience and operational success.

Overview

4
4
years of professional experience

Work History

Caretaker

Community Connections
2022.05 - Current
  • Provided compassionate care and support to individuals with diverse needs.
  • Assisted in daily living activities, fostering independence and dignity for clients.
  • Maintained cleanliness and safety of living environments through regular inspections.
  • Collaborated with healthcare professionals to implement personalized care plans.
  • Remained alert to problems or health issues of clients and competently responded.

Assistant Manager

Madrag and 10 Spot
2023.09 - 2024.07
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.

Team Leader

Madrag and 10 Spot
2023.09 - 2023.09
  • Greeted customers entering store and responded promptly to customer needs.
  • Facilitated customer interactions to ascertain their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Madrag and 10 Spot
2022.01 - 2022.10

• greeted customers and insured there was a welcoming environment

•. Worked extra hours to fill in any forms of gaps in business hours

Education

Pablo Colon Verdecia
Puerto Rico

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff supervision
  • Staff management

Languages

Español ingles
Limited Working

Timeline

Assistant Manager

Madrag and 10 Spot
2023.09 - 2024.07

Team Leader

Madrag and 10 Spot
2023.09 - 2023.09

Caretaker

Community Connections
2022.05 - Current

Cashier

Madrag and 10 Spot
2022.01 - 2022.10

Pablo Colon Verdecia
Zuleyka Maldonado