Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Zulia Placeres

Miami,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Server

IHOP
04.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Recepcionist

A&L Immigration
03.2023 - 04.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing and filing documents.

Education

Bachelor - Sciencie

IPVCE Felix Varela
Habana, Cuba
06.2015

Skills

  • Guest Satisfaction
  • Sales Techniques
  • Process Monitoring
  • Operational Efficiency and Safety
  • Hospitality Service Expertise
  • Warm and Friendly
  • Communications Protocols
  • Suggestive Selling
  • Customer Service and Rapport
  • Transactions and Cash Handling
  • Sales Expertise
  • Billing and Payment Processing

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Server

IHOP
04.2023 - Current

Recepcionist

A&L Immigration
03.2023 - 04.2023

Bachelor - Sciencie

IPVCE Felix Varela
Zulia Placeres