Summary
Overview
Work History
Education
Skills
Relatedskillsandaccomplishments
References
Volunteer Experience
Certification
Languages
Timeline
Generic

Zully Diaz Piza

Palmdale,California

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills, and high morals eager to secure entry-level position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Guest Advisor

Gamestop
06.2022 - Current
  • I'm a GA, a general worker in the store in charge of greeting the customer and give advise on games and gaming accessories.
  • Transactions
  • Great customer service
  • Selling product, warranties, and memberships
  • Planograms
  • Maintenance

Apparel Team Member/ Receiving

Dicks Sporting Goods & Field and Stream
09.2021 - 02.2022
  • Maintained a clean/clear workplace both on and off the sales floor
  • Ensured fitting rooms were sanitized and clear between each customer use
  • Restocked items in an organized and efficient manner
  • Processed items received from shipment for sale to ensure quality and accuracy of price
  • Provided passionate customer service and engagement, specifically (but not limited to) the Apparel Department
  • Promoted company programs including warranty sales, Scorecard (loyalty program), and other seasonal promotions.

Apparel Team Member

Academy Sports & outdoors
09.2019 - 06.2021
  • Maintained a clean environment and excellent customer service
  • Assisted the cashiers as needed,and helped with online orders
  • Checked customers into changing rooms with an item limit per person, processed returns and sanitized clothes
  • Continuously updated price changes throughout the environment
  • Upheld company standards for merchandise presentation using a planogram.

Sandwich Artist

Subway
05.2018 - 06.2019
  • Maintained a clean work environment
  • Prepared all necessary menu items each morning, including vegetables, meats, drinks, and cookies
  • Handled cashier operations and cash accurately
  • Ensure food safety by adhering to cleanliness standards.

Front Counter

McDonalds
03.2017 - 08.2017
  • Prepared meals during breakfast, lunch, and dinner rush hours
  • Took orders from customers and input their selections into the restaurant’s computer systems
  • Able to listen and follow through with expectations
  • Assisted customers upon request.

Education

Mayor veterinary assistant - Vet Assistant

High Desert Medical College
Lancaster, CA
06.2024

High School Diploma -

Knight High School
Palmdale, CA
01.2016

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • High moral
  • Attention to Detail

Relatedskillsandaccomplishments

  • Bilingual (Spanish and English)
  • 7 years of experience in customer service.
  • Takes initiative to learn new skills.
  • Able to organize and manage time efficiently.
  • Excellent communication skills with customers and crew members.
  • Skilled in a range of retail operations (customer transactions, check-out processes, accurate money handling, and a positive, customer-centric attitude.)
  • Comfortable with a variety of Point of Sale systems.
  • Capable in a high output, fast paced environment.
  • Basic Life support license (CPR and AED)

References

  • Dicks Sporting Goods, (337) 417 - 8371, Becky, Apparel Manager, Dave, Store Manager, Mike, Second Store Manager, Christy Killmer, Team Leader, (337)523-9676
  • Gamestop, Dustin Godchalk, Former boss, (661)202-7129

Volunteer Experience

  • Helped organize and distribute goods to the local community.
  • Coordinated with large groups to provide multiple services throughout the community, such as gardening, painting fences, and cleaning up public spaces.
  • Assisted in removing trash from local deserts, effectively reducing the amount of pollution and debris in the community.

Certification

  • Veterinary assistant Diploma
  • Basic life support certification
  • High school Diploma

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Guest Advisor

Gamestop
06.2022 - Current

Apparel Team Member/ Receiving

Dicks Sporting Goods & Field and Stream
09.2021 - 02.2022

Apparel Team Member

Academy Sports & outdoors
09.2019 - 06.2021

Sandwich Artist

Subway
05.2018 - 06.2019

Front Counter

McDonalds
03.2017 - 08.2017

Mayor veterinary assistant - Vet Assistant

High Desert Medical College

High School Diploma -

Knight High School
Zully Diaz Piza