Zulqarnayan Hossain
Cincinnati
Summary
Dynamic professional with experience at the University of Cincinnati, excelling in customer service and project management. Proven ability to enhance resident satisfaction through effective conflict resolution and event coordination. Strong analytical thinking and communication skills drive successful collaboration and relationship building, ensuring a welcoming environment and impactful educational programs.
Overview
3
3
years of professional experience
Work History
Facilities Operations Co-op
University of Cincinnati
Cincinnati
08.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Resident Advisor
University of Cincinnati
Cincinnati
08.2022 - 05.2024
- Provided support for residents by addressing concerns and resolving conflicts.
- Monitored common areas to ensure a safe and welcoming environment.
- Implemented educational programs on wellness and personal development topics.
Student Orientation Leader
University of Cincinnati
Cincinnati
05.2022 - 08.2022
- Facilitated campus tours to familiarize students with facilities.
- Guided new students during orientation events and activities.
- Collaborated with staff to organize orientation logistics and schedules.
Education
BBA - Management Information Systems
University of Cincinnati
Cincinnati, OH12-2025
Skills
- Customer service and support
- Project management
- Data analysis
- Team collaboration
- Conflict resolution
- Event coordination
- Analytical thinking
- Active listening
- Communication skills
- Organizational skills
- Relationship building
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Arabic
Elementary
Timeline
Facilities Operations Co-op
University of Cincinnati
08.2024 - Current
Resident Advisor
University of Cincinnati
08.2022 - 05.2024
Student Orientation Leader
University of Cincinnati
05.2022 - 08.2022
BBA - Management Information Systems
University of Cincinnati