Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Keenan Pullin

Summary

Experienced and professional CCNA knowledgeable in OSPF router and EIGRP configuration to help a company maintain its mission vision and reputation. Skilled technician with military experience offering vast knowledge of network security at server and network levels.IT specialist versed in network administration and data communications. Motivated and customer-oriented strong conceptual and troubleshooting skills. Versed in structuring, developing and implementing router/switch protocols over base networks. Skills include developing Information Technology projects and network infrastructures, including customer liaison, system design and testing, scope definition, estimating schedules and documenting process limitations. Extensive experience with Local Area Networks, computer and network Hardware, and several Software programs / applications.

Overview

24
24
years of professional experience

Work History

Event Monitor (Retired Airforce)

United States Central Command
07.2019 - Current
  • Monitor and troubleshoot various coalition servers on 10+ networksUse
  • VMware and Remote desktop to reboot and maintain server/network compliance
  • Conduct System Administrator duties when necessary 
  • Manage Virtual Sessions for more than 300+ users on VDI servers
  • Report/Troubleshoot network outages that occur on coalition networks and nipr/sipr networks
  • 1 1/2 years packet tracer experience: created/troubleshot network issues in course and modules

Client System Administrator/Network Technician

United States Air Force
08.2000 - 09.2019
  • Assisted Base switch set ups/ installs/ configurations
  • Troubleshooted and resolved web application issues escalated from customer support and other departments with a 100% success rate.
  • Worked with Base Comm squadron on setting up clients routers for tech refresh.
  • Provided senior technical support to both in-house staff and user departments for all network applications. Installed and supported over 30 Microsoft Windows Servers in an Active Directory Cluster.
  • Experienced in setting and meeting deadlines, planning and developing methods for computerizing a range of business tasks.
  • Providing support of IT hardware, software and networks.
  • Trouble shooting, administration and support of Windows 2008 Server and MS Exchange on Dell and HP hardware at all levels.
  • First, second and third line support.
  • Optimum trouble shooting and problem solving abilities developed for routing/switching protocols
  • Managing the email system and ensuring the appropriate level of anti-virus protection.

Skills

  • Top Secret/SCI Clearance
  • CEH Certified
  • CEH Master Certified
  • CNDA (Certified Network Defense Architet)
  • A certified
  • CCNA Certified
  • Security Certified
  • Hyper-V Manager (Checkpoints, Encryption, Troubleshooting)
  • Excellent problem solving skills
  • Network Optimizing and performance tuning
  • VLAN setups/technical experience
  • EIGRP and OSPF protocol experience
  • Secret and Non Secret Video Teleconference(VTC) experience
  • Work well under pressure to meet deadlines
  • VMWare Horizon experience
  • Net IQ Directory and Resource Administrator(DRA)
  • Virtual Private Networks set ups (VPN)
  • Microsoft SCOM experience
  • System Administration

Accomplishments

Created Network Control Centers for entire base

IT Training

  • Troubleshooting and restoring services to switches, routers, and voip devices on unclass Network
  • VMware ESX, ESXi, and VSphere 4 5 environments with vCenter Management experience
  • Experience with TCP/IP, DNS, DHCP, SCP, WINSCP.
  • Oversaw infrastructure of three offices buildings and acted as support for help-desk technicians and IT Department.
  • Scope of operating systems included Windows Server 2008, Windows XP, Windows Vista, and Windows 7. Determined the exact nature of problems (1st to 3rd line support). Providing support for end-users and support to over 300+ users operating around base locations.
  • Configuring file and print sharing in Windows and mapping network drives
  • Setup Peer to peer networks
  • Trouble shooting, administration and support of Windows 2008 Server and MS Exchange on Dell and HP hardware and at all levels.
  • Optimum trouble shooting and problem solving abilities developed.
  • Managing the email system and ensuring the appropriate level of anti-virus protection.
  • Research and Investigative Work involving violations dealing with niprnet and siprnet systems.
  • Secure remote access network connection using PC anywhere.

Timeline

Event Monitor (Retired Airforce)

United States Central Command
07.2019 - Current

Client System Administrator/Network Technician

United States Air Force
08.2000 - 09.2019
Keenan Pullin