Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Zuri Zavala

Portland

Summary

Dedicated Medical Assistant with extensive experience at Planned Parenthood, excelling in direct patient care and phlebotomy. Fluent in Spanish, enhancing service delivery to diverse populations.

Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Medical Assistant

Planned Parenthood
08.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Caregiver

Family Resource Home Care
08.2023 - 08.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Wheelchair Agent

Bags Inc.
09.2023 - 04.2024
  • Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
  • Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
  • Assisted in training new wheelchair agents, sharing expertise on best practices for handling equipment safely and providing exemplary customer service.
  • Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.

Education

High School Diploma -

Portland Community College
Portland, OR
06-2027

Skills

  • HIPAA compliance
  • Direct patient care
  • Phlebotomy
  • Phlebotomy techniques
  • Specimens collection and processing
  • Laboratory specimen collection
  • Sterilization techniques
  • Equipment sterilization
  • Fluent in [spanish]
  • Prioritizing stat orders
  • Medical terminology in [spanish]
  • Customer service
  • Medical terminology knowledge

Certification

  • Certified Phlebotomist
  • Certified Spanish Medical interpreter

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Planned Parenthood
08.2024 - Current

Wheelchair Agent

Bags Inc.
09.2023 - 04.2024

Caregiver

Family Resource Home Care
08.2023 - 08.2024

High School Diploma -

Portland Community College

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