Zurich Zepeda
Oakland,CA
Summary
Organized, dedicated, and ambitious budding professional with excellent attention to detail and a thirst for learning. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
18
18
years of professional experience
Work History
Property Manager
AMC Apartment Management Consultants, LLC
04.2011 - Current
- Provide administrative support for ownership: Organize, compile, and update tenants’ records and documentation
- Manage and collect rent from tenants
- Manage and file bank deposits
- Answer tenants’ questions and provide requested information
- Coordinate calendar appointments for possible tenants to view apartments.
- Answer ongoing calls and 30 to 50 emails.
- Assist in creating reports for ownership.
- Conduct work orders for maintenance personnel.
- Create 100% of orders from HD Supply as needed.
- Contact vendors and arrange projects.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Collected and maintained careful records of rental payments and payment dates.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Shift Supervisor
Starbucks
06.2006 - 09.2012
- Assisted store manager in executing store operations during scheduled shifts.
- Delegated and oversaw tasks of 6 to 12 Baristas so that partners could create and maintain Starbucks experience for customers.
- Followed operational policies and procedures, including those for cash handling, safety, and security, to ensure well-being of all partners during each shift.
- Acted with integrity, honesty, and knowledge that promoted culture, values, and mission of Starbucks.
Education
AAS Degree in Medical Assisting -
Heald College
San Francisco, CA10.2014
Highschool Diploma -
Lionel Wilson College Preparatory
Oakland, CA07.2006
Skills
- Critical Thinking
- Handling Pressure
- Bilingual (Spanish)
- Problem-Solving
- Organized
- Detail Orientated
- Enthusiastic
- Adaptability
- Clear Communication
- Property Management
References
Yuliana Oseguera, Supervisor, 900 143rd San Leandro, CA, 94578 (408)210-7939
Timeline
Property Manager
AMC Apartment Management Consultants, LLC
04.2011 - Current
Shift Supervisor
Starbucks
06.2006 - 09.2012
AAS Degree in Medical Assisting -
Heald College
Highschool Diploma -
Lionel Wilson College Preparatory
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