Zaya Warren- Jacques
Positive, collaborative, and solutions-oriented professional with strong organizational and leadership skills. Possesses comprehensive understanding of team dynamics and project management.
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Developed strong interpersonal and organizational skills in a hospitality environment, looking to transition into a new field. Ready to apply adaptable and customer-focused abilities in different professional settings.
Developed skills in fast-paced warehouse environment, focusing on organization and time management.
Work History
Supervisor
3 Months- Supervised daily workflow, assigned tasks, and maintained consistent team productivity.
- Trained staff on procedures, safety expectations, and quality standards.
- Monitored operations to ensure compliance with company policies and deadlines.
- Coordinated schedules, coverage, and workload distribution across shifts.
Manager
7 Months- Directed daily restaurant operations, ensuring smooth service across dining room, drive-thru, and kitchen stations.
- Trained crew members on food safety, sanitation, and service standards to maintain consistent quality.
- Scheduled staff shifts to balance labor coverage, peak traffic demand, and operational efficiency.
- Monitored inventory levels and ordered supplies to prevent shortages and support uninterrupted service.
- Resolved customer concerns quickly, preserving service quality and supporting guest satisfaction.
Housekeeper
1 Year 9 Months- Cleaned guest rooms and bathrooms to Hilton Garden Inn cleanliness standards.
- Replenished linens, toiletries, and amenities while preparing rooms for arrivals.
- Inspected rooms for maintenance issues and reported concerns promptly.
- Followed sanitation procedures and safe handling practices for cleaning chemicals.
Education
High School Diploma - Biology
Skills
Accomplishments
- Resolved product issues myself or by having communication between the technicians
- Cleaned and replenished supplies for up to 26 rooms per shift.
- Achieved fast transactions with our customers through effectively helping with employees meet the standards of good customer service.
- delegating and communicating with team of 25 in the development of brigman laundry warehouse.
Certification
Languages
Timeline
Supervisor
Manager
Housekeeper
Klein Oak High School
Additional Information
I also currently have multiple family businesses in:
Trucking Industry : Karma Express Logistics. DFPS : Department of Family Protective Service SIL : Supervised independent Living Program Meals on wheels: Senior Program (free meals/ paid out by government) After School Program: Kids Program for the following between Pre-K to High School(free meals/ paid out by government)