Zyann Beebe
San Antonio,TX
Summary
Highly-motivated and hardworking employee with desire to take on new challenges. Strong work ethic, adaptability. Adept at working effectively unsupervised and quickly mastering new skills. Skilled with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Effective communication skills and eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Shift Leader
Churches Chicken
San Antonio, TX
01.2020 - 03.2024
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Adhered to all health code regulations while preparing food items for customers.
- Assisted in training new employees on shift operations.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Maintained positive working relationship with fellow staff and management.
- Utilized POS systems efficiently for order processing and inventory management.
Cashier
Taco Cabana
San Antonio, TX
04.2023 - 06.2023
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
- Discounted purchases by scanning and redeeming coupons.
- Verified that customers were of legal age to purchase alcohol.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Host
Longhorn Steakhouse
San Antonio, TX
02.2023 - 04.2023
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Greeted guests upon arrival and provided them with menus.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Assisted servers in seating guests by escorting them to their tables.
- Checked identification for guests who appeared under age 21.
- Provided customers with accurate wait times and monitored waiting list.
- Contributed to team efforts by accomplishing related tasks as needed.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Education
High School Diploma -
Brennan High School
San Antonio, TX06-2022
Some College (No Degree) - Psychology
Southern New Hampshire University
Hooksett, NHSkills
- Sales and Upsells
- Server Support
- Reservations
- Front of House Organization
- Safety processes and procedures
- Production Reporting
- Customer Service Management
- Positive Attitude
- POS System Operation
- Cash Handling
- Inventory Counts
- Training Assistance
- Team Supervision
- Ensure cleanliness of register, lobby area, and restrooms
- Bank deposits
- Inventory count
Timeline
Cashier
Taco Cabana
04.2023 - 06.2023
Host
Longhorn Steakhouse
02.2023 - 04.2023
Shift Leader
Churches Chicken
01.2020 - 03.2024
High School Diploma -
Brennan High School
Some College (No Degree) - Psychology
Southern New Hampshire University
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