Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zy'Asia Battle

Trenton

Summary

Dynamic and dedicated professional with experience at Capital Health Hopewell, excelling in customer service and relationship building. Proven ability to train and mentor teams while maintaining high standards of safety and efficiency. Skilled in time management and vigilant monitoring, ensuring a secure and welcoming environment for all patrons.

Overview

10
10
years of professional experience

Work History

Dietary Aide

Capital Health Hopewell
09.2019 - Current
  • Assist customers in the coffee shop by taking orders and completing payment at POS register.
  • Staying up to date with guidelines regarding food safety and area cleanliness.
  • Preparing food in kitchen area to for use in both hospital cafeteria and coffee shop.

Waitress

Ewing Diner
11.2018 - 09.2019
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.

Security Guard

Amazon Warehouse
09.2016 - 11.2018
  • Checked and verified photo identification prior to granting facility access.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Cashier Team Lead

Party City
10.2015 - 09.2016
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Monitored areas for security issues and safety hazards.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.


Education

High School Diploma -

Nottingham High School North
Hamilton, NJ
06-2018

Skills

  • Relationship building
  • Time management
  • Verbal communication
  • Customer service
  • Legible report writing
  • Vigilant and watchful

Timeline

Dietary Aide

Capital Health Hopewell
09.2019 - Current

Waitress

Ewing Diner
11.2018 - 09.2019

Security Guard

Amazon Warehouse
09.2016 - 11.2018

Cashier Team Lead

Party City
10.2015 - 09.2016

High School Diploma -

Nottingham High School North