Zykiah Kirksey
Anniston,AL
Summary
Compassionate caregiver with hands-on experience in attending to patient needs in residential and hospital settings. Skilled in administering medication, managing schedules, and maintaining clean living environments for patients. Demonstrated ability to establish meaningful relationships with patients, ensuring comfort, and enhancing quality of life. Previous work resulted in significant improvements in patient well-being and satisfaction.
Efficient cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome, and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Caregiver
Cornerstone Health Care
Birmingham, Alabama
06.2024 - 09.2024
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Contributed to case reviews of client status and progress.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Organized oral medications for clients following dosage and schedule requirements.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Supported bathing, dressing and personal care needs.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Assisted clients with maintaining good personal hygiene.
- Instructed family members on how to provide bedside care.
- Monitored health and well-being of clients and reported significant health changes.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Laundered clothing and bedding to prevent infection.
- Educated families about available resources for home health care services in the local community.
- Completed routine maintenance and repair.
- Identified needs of customers promptly and efficiently.
Cashier
Martin's Family Clothing
Oxford, AL
11.2023 - 07.2024
- Welcomed customers, offering assistance to help find store items.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Provided product information and answered customer questions.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Assisted customers with finding the right product for their needs.
- Bagged or packaged purchases and wrapped gifts.
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
- Processed customer payments quickly and returned exact change and receipts.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted and balanced cashier drawers.
Cashier
Captain D's Seafood
Oxford , AL
01.2022 - 11.2022
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Followed company security procedures for handling large sums of money.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Used suggestive selling techniques to promote add-on sales.
- Collected payments and provided accurate change.
- Time management.
- Problem solving.
- Card transactions.
- Greeting customers, giving customers receipts, and providing food.
Education
High School Diploma -
Anniston High School
1301 Woodstock Ave, Anniston, Al 3620705-2024
Skills
- Customer service
- Patient care
- Medication management
- Companionship support
- Case documentation
- Behavior observation
- Problem-solving
- Ability to lift
- Personal Safety Techniques
- CPR certification
- Time management abilities
- Cooking and meal preparation
- Client transportation
- Elderly care
- Multitasking Abilities
- Light housekeeping
- Grooming assistance
- Cash handling
- Communication skills
- Self motivation
- Sales promotions
- Cash register operation
- Receipt issuing
- Ordering and stocking
- Multitasking
- Transaction handling
- Excellent communication
- Cash management
- Total payment calculation
- Refund handling
- Honest and dependable
- Price verification
- Checkout monitoring
- Gift card handling
- Cleaning and sanitizing
- Reliable and responsible
- Organizational skills
- Sales transactions
- Exchange coordination
- Fashion knowledge
- Dressing room support
- Creative thinking
- Teamwork and collaboration
- Suggestive selling
- Networking
- Return and Exchange Handling
- Phone etiquette
- Organization
Accomplishments
- A's and Bs honor roll
- Received a Scholarship, Alabama A&M, 2024
- awarded scholarship, AOD Federal Credit Union, 2024
- Awarded scholarship , West Virgina, 2024
- Perfect Attendance
- Excellence in Customer Service, Captain D's Seafood Oxford, ALabama , 2023
- Employee of the Month, Captain D's Seafood Oxford , Alabama , 2021
- National Society of Leadership and Success, Alabama A&M, 2025
- Equiable Neighborhoods Initiative Community , 2023
- Health Occupations Students of America , 2023
Certification
- CPR certified , 2023
Timeline
Caregiver
Cornerstone Health Care
06.2024 - 09.2024
Cashier
Martin's Family Clothing
11.2023 - 07.2024
Cashier
Captain D's Seafood
01.2022 - 11.2022
High School Diploma -
Anniston High School
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