Zynirah Hurtt
Summary
Detail-oriented and service-driven individual pursuing a role in medical administration, where I can apply my organizational skills and passion for helping others to enhance patient satisfaction and clinic efficiency.
Overview
2026
2026
years of professional experience
Work History
Patient Service Representative
Bryn Mawr Medical Specialist
2024 - Current
- Efficiently check patients in and out, collect co-pays, reifying demographics, insurance, and required documentation.
- Accurately examine and document patient vital signs including blood pressure, heart rate, respiratory rate, temperature, oxygen saturation, and height/weight.
- Schedule outpatient procedures, diagnostic testing and referrals based on provider orders.
- Process/Approve authorization request for labs, imaging, procedures, and prescriptions.
- Complete and review pre-procedure documentation including questionaire, medical history, and clearances as needed.
- Coordinate with clinical staff to tailor instructions based on procedure type, patient health status, and provider preferences.
- Create and process laboratory and diagnostic imaging orders per provider instructions using EMR systems.
- Communicate test results to patient as directed by providers, ensuring clarity and confidentiality.
- Process new and refill prescription request through EMR , e-prescribing systems, via phone, and via fax.
- Maintain fully stocked and organize exam rooms with necessary medical supplies, instrument, and personal protective equipment.
- Serve as a chaperone during physical exams to ensure patient comfort, safety, and provider compliance.
- Maintaine HIPPA compliance in all interactions and documentation.
Client Specialist
Milan Laser
01.2022 - Current
- Initial point of contact with patients through various channels of communication in including phone, email, as well as in-person check in/out.
- Maintained records by recording, obtaining and updating personal information in alignment with HIPAA protocols.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Filed and retrieved additional patient information for providers.
- Processed payment plans through varies 3rd party loan applications such as in-house financing, Patientfi, Ally, Allegro, Concora, and Synchrony/Covered Care.
- Handled clinic inventory by ordering medical supplies and scheduled equipment repairs and services.
- Coordinate successful strategies for promotional treatment events with clinic team/regional team.
- Prioritize administrative tasks based on urgency and importance.
Beauty Advisor
Blue Mercury
01.2020 - 01.2022
- Provided customers with a personalized experience, helping them find products to meet their unique needs.
- Established long-lasting brand ambassador relationships through successful sales goals and professional business practices.
- Promoted additional services and products to increase sales.
- Maintained full stock of inventory and properly sanitized makeup tools.
- Sustained customer satisfaction to increase repeat sales.
Barista/Trainer
Starbucks
01.2018 - 01.2020
- Greeted customers in a friendly manner.
- Maintained safe food handling and ensured company standards.
- Created and served tailored beverages to customers’ preferences.
- Worked overtime before new promotions to prepare store.
Education
High School Diploma - undefined
Preparatory Charter School
01.2018
Skills
- Organization and Time Management
- Systematic in High Volume Settings
- Proficient in Medical Software Systems
- Office Administration
- Medical Terminology
- Attention to Detail/Accuracy
- Adaptability
Timeline
Client Specialist
Milan Laser
01.2022 - Current
Beauty Advisor
Blue Mercury
01.2020 - 01.2022
Barista/Trainer
Starbucks
01.2018 - 01.2020
High School Diploma - undefined
Preparatory Charter School
Patient Service Representative
Bryn Mawr Medical Specialist
2024 - Current
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