Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Zytaja Gregory
Plymouth,NC
Summary
Overview
8
years of professional experience
Work History
Community Based Care
Direct Support Professional
09.2022 - Current
Job overview
- Teaching skills to promote independence
- Supporting community inclusion and integration
- Assisting with daily living needs
- Mentoring individuals to help build social skills and relationships
- Provide guidance and support in daily activities
Atlantic Home Staffing
PCA Personal Care Assistant
08.2022 - Current
Job overview
- Assists client in home with tasks such as bathing, meal prep, light housework, medication reminders
- Document tasks daily
Alorica
Patient Care Advocate
11.2021 - 05.2022
Job overview
- Assist patients and doctor offices with scheduling and tracking medication deliveries
- Transfer calls as needed to correct departments (Insurance, Billing, Pharmacy)
- Take approximately 50 calls per day
- Document calls
A Small Miracle, LLC
Habilitation Technician
02.2021 - 05.2021
Job overview
- Assist client with basic needs such as eating, bathing and reaching set goals
- Some respite is required
- CPR & Med Aid Certified.
QVCRemote
Customer Service Representative
09.2020 - 02.2021
Job overview
- Handle customer complaints, assist in placing and canceling orders, assist in making payments and applying for Q card
- Resolved problems, improved operations and provided exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Maxim Healthcare Services
Habilitation Technician
01.2020 - 12.2020
Job overview
- Assist client with bathing and eating
- Interact and complete daily goals with client
Easterseals UCP North Carolina & Virginia
Paraprofessional
03.2019 - 02.2020
Job overview
- Assist residents with daily living, hygienic needs, goal setting, goal reaching, preparing meals andserving meals
- Work independently, handle multiple responsibilities and assign priority to activities.
Save-a-Lot Food Stores
Cashier
10.2018 - 03.2019
Job overview
- Assisted with opening and closing the store as well as counted the register before starting shift daily
- Assisted with stocking the aisle and labeling items around the store and also handled on average $800per day and interacted with on average 40 customers a day
- Answered customers inquiries and provided information with regards to the food and products soldat the store.
Waffle House
Crew Member
10.2017 - 01.2018
Job overview
- Interacted and communicated with team members to work efficiently to complete multiple task tosatisfy customers
- Counted the money drawer at the beginning of my shift, Memorized the menu and how to call out ordersto the Grill Operator
- I managed at least $200-$300 per day and interacted with at least 20 customersper shift.
Tands, Inc
Cashier
10.2015 - 06.2017
Job overview
- Provided ultimate customer service to the customers and ensured the area was clean and up tocompany standards
- Handled an average of $500 per day when working the register and interacted with an average of30 customers per day.
Education
Bryant And Stratton CollegeBuffalo, NY
Associate of Applied Science from Human And Social Services
02.2024
University Overview
John A Holmes High SchoolEdenton
High School Diploma
06.2015
University Overview
Skills
- People oriented
- Problem solver
- Team player
- Direct Support
- Personal Care
- Nursing Home Experience
- Communication Skills
- Microsoft Skills
- Meal Preparation
- Home Care
- Caregiving
- Customer support
Timeline
Direct Support Professional
Community Based Care
09.2022 - Current
PCA Personal Care Assistant
Atlantic Home Staffing
08.2022 - Current
Patient Care Advocate
Alorica
11.2021 - 05.2022
Habilitation Technician
A Small Miracle, LLC
02.2021 - 05.2021
Customer Service Representative
QVC
09.2020 - 02.2021
Habilitation Technician
Maxim Healthcare Services
01.2020 - 12.2020
Paraprofessional
Easterseals UCP North Carolina & Virginia
03.2019 - 02.2020
Cashier
Save-a-Lot Food Stores
10.2018 - 03.2019
Crew Member
Waffle House
10.2017 - 01.2018
Cashier
Tands, Inc
10.2015 - 06.2017
Bryant And Stratton College
Associate of Applied Science from Human And Social Services
John A Holmes High School
High School Diploma
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