Sandi Tobia

Island View Market

San Diego, California

07.2015 - Current

Processed customer transactions efficiently at the checkout counter.
Handled cash, credit, and gift card payments accurately.
Maintained cleanliness and organization in the checkout area.
Assisted customers with product inquiries and store navigation.
Managed inventory by restocking shelves as needed.
Collaborated with team members to ensure smooth operations during busy periods.
Resolved customer complaints professionally and promptly.
Trained new cashiers on operational procedures and customer service standards.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Operated cash register to receive payment by cash, check and credit card.
Collected payments and provided accurate change.
Greeted customers and answered any questions they had about the store's products and services.
Performed other duties as assigned by management.
Helped customers find specific products, answered questions, and offered product advice.
Maintained cleanliness of checkout area including counter tops, registers, windowsills and floors.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Assisted customers over the phone regarding store operations, product information and order placement.