Michael McCullum Jr
Norcross,GA
Summary
Experienced and Ambitious Production Manager with 10yrs years of experience Managing 25+ employees. Motivates employees to align performance with company objectives in fast-paced production environments. Superior competency in resource allocation, production scheduling and workflow management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
District Service Manager
ImageFIRST
Atlanta, GA
12.2023 - Current
- Qualified for Presidents Club after my 1st Quarter with Company
- Streamlined service processes for increased efficiency and faster response times to client inquiries.
- Collaborated with sales teams to identify customer needs and develop tailored service solutions.
- Managed a team of Customer Advocates, ensuring proper training and adherence to company policies and procedures.
- Developed strong relationships with key clients, fostering loyalty and repeat business.
- Managed 6 Routes and over 100 customers to ensure high quality service
Production Manager
AFL/Crown Linen
08.2021 - 12.2023
- Determined suitable crew requirements, scheduled employees and worked with human resources to meet changing production schedules.
- Assessed manufacturing processes and recommended improvements to increase productivity.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Resolved issues quickly to maintain productivity goals. By estimating workload and labor requirements.
- Managed internal operational standards and productivity targets while monitoring team budgets to keep projects on task and avoid waste.
Production Supervisor/Assistant to the Production Manager
Aramark Uniform & Career Apparel
03.2019 - 08.2021
- Successfully managed production activities to achieve on-time shipment of orders.
- Contributed to company growth by delivering quality customer service to foster growth and retention.
- Identified and planned for resources needed to accomplish production objectives.
- Designed and implemented new production schedule to reduce loss in labor and inventory.
- Established position requirements, schedules and production team processes.
- Implemented performance, quality and efficiency measures to achieve production goals.
- Delivered operating plans and growth objectives.
- Conducted meetings with over 40 employees to capture lessons learned and streamline product improvement process.
District Manager
Alsco
05.2017 - 06.2019
- Cultivated company growth thru effective marketing, advertising and direct customer care.
- Met customer demands by tracking market changes and adapting strategies to match.
- Managed daily workloads by organizing effective schedules and delegating tasks.
- Recruited,hired and onboarded all Route Sale Representatives for district and maintained low turnover rate.
- Spearheaded successful customer relation strategies, prioritizing customer experiences to maximize repeat business.
- Managed territory effectively by monitoring team performance and KPIs to address any deficiencies.
- Managed 8 Routes and over 100 customers to ensure high quality service
2nd Shift Production Supervisor
CINTAS, Professional Uniform And Facility Services
07.2014 - 05.2017
- Exceeded and established production goals with good planning, organization and management actions.
- Promoted to Production Supervisor after 8 months with Company.
- Collaborated with maintenance to address equipment utilization and any maintenance needs.
- Cultivated well-performing team through open communication and successful leadership strategies.
- Maintained compliance with OSHA requirements through well-implemented safety standards.
- Managed team of 25 Partners to ensure all routes were properly loaded and product was out in timely/functional manner.
Education
Some College (No Degree) - Business Management
Clarion University of Pennsylvania
Clarion, PAHigh School Diploma -
South Broward High School
Hollywood, FL06.2020
Skills
- Critical Thinking
- New Process Development
- Production Problem Resolution
- Process Planning
- Time Management
- Verbal and Written Communication
- Forklift Operation
- KPI Tracking
- OSHA Regulations
- Product Standards Establishment
Certification
- Meticulous Hiring Certification
- Service Masters Certification
- Forklift Certification
Timeline
District Service Manager
ImageFIRST
12.2023 - Current
Production Manager
AFL/Crown Linen
08.2021 - 12.2023
Production Supervisor/Assistant to the Production Manager
Aramark Uniform & Career Apparel
03.2019 - 08.2021
District Manager
Alsco
05.2017 - 06.2019
2nd Shift Production Supervisor
CINTAS, Professional Uniform And Facility Services
07.2014 - 05.2017
Some College (No Degree) - Business Management
Clarion University of Pennsylvania
High School Diploma -
South Broward High School