Anna Weimer
N
Chicago,IL
Summary
Detail-oriented Guest Services Associate with 5 years of experience. Poised and patient successful working closely with broad range of different personalities. Pleasant and compassionate individual offering cash-handling experience, with exceptional time management, exemplary customer service communication and support.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Guest Services Associate
Target
Chicago, IL
07.2020 - Current
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Performed loss prevention tasks and avoided theft by maintaining alertness and provided attentive customer service.
- Collected and processed customer returns and resolved customer problems.
Restaurant Crew Member
McDonalds, Hurricane WV
Hurricane, WV
07.2019 - 05.2020
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided prompt, courteous services to customers in the dining environment.
- Operated a cash register efficiently, maintained a clean working environment, prepared food.
Store Team Member
Sheetz
Hurricane, West Virginia
03.2018 - 04.2019
- Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
- Followed inventory management and loss prevention policies to minimize shrink in store.
- Coordinated with day management regarding on-going issues.
- Operated cash register and managed money.
Restaurant Hostess
Bob Evans Restaurant
Hurricane, West Virginia
07.2017 - 12.2017
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Prepared dining room for special upcoming functions by decorating and generating special group menus.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Education
High School Diploma -
Teays Valley Christian School
Scott Depot, WV 09.2013 - 05.2017
West Virginia University
Morgantown, WV 08.2018 - 05.2019
Skills
Recordkeeping abilities
Positive working relationships
Complaint management
Social perceptiveness
Team Building
Problem-solving skills
Cash Handling
Time management
Cash control
Guest engagement and assistance
Timeline
Guest Services Associate
Target
07.2020 - Current
Restaurant Crew Member
McDonalds, Hurricane WV
07.2019 - 05.2020
West Virginia University
08.2018 - 05.2019
Store Team Member
Sheetz
03.2018 - 04.2019
Restaurant Hostess
Bob Evans Restaurant
07.2017 - 12.2017
High School Diploma -
Teays Valley Christian School
09.2013 - 05.2017