Talia Johnson
Marketing Specialist
Minneapolis,MN
Summary
Articulate and upbeat marketing graduate with 5+ years experience in sales and sales management. Thrives in both leadership and support rolls. Enthusiastic for devising creative strategies from extrapolated data. Considered hardworking, reliable, and driven.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Server
Victor's 1959 Cafe
Minneapolis, United States
09.2021 - Current
- Upsells high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivates warm relationships with regular customers.
- Displays enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Server Shift Leader/Part Time Floor Manager
Benedict's
Wayzata, MN
10.2018 - 08.2021
- Excelled in every store position and regularly backed up front-line staff.
- Trained and mentored new employees to maximize team performance.
- Created and maintained social media content. Brainstormed and suggested strategies to increase social media traffic.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team..
Server
Clive's Roadhouse
Rogers, MN
10.2017 - 10.2018
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Explained menu items and suggested appropriate options for food allergy concerns.
Assistant Store Manager/Traveling Manager
Skechers
Coon Rapids, MN
05.2016 - 10.2017
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Coached other store's management to enhance KPIs, maximize efficiency, and reduce shrink.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Traveling Assistant Leader/Assistant Store Manager
Pacific Sunwear
Albertville, MN
04.2014 - 05.2016
- Assisted stores struggling with meeting KPI goals through management coaching, sales associate training, and demonstrating strong leadership and sales proficiencies.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Education
Bachelor of Science - Marketing
Metropolitan State University
Saint Paul, MN 08.2017 - 05.2019
Undergrad -
Anoka Ramsey Community College
Coon Rapids, MNUndergrad -
Saint Cloud State University
Saint Cloud, MNSkills
CRM Software
Microsoft Office 365
Google Workshop
Marketing Research
Statistics
Photography
Adobe Suite
CMS Software
Timeline
Server
Victor's 1959 Cafe
09.2021 - Current
Server Shift Leader/Part Time Floor Manager
Benedict's
10.2018 - 08.2021
Server
Clive's Roadhouse
10.2017 - 10.2018
Bachelor of Science - Marketing
Metropolitan State University
08.2017 - 05.2019
Assistant Store Manager/Traveling Manager
Skechers
05.2016 - 10.2017
Traveling Assistant Leader/Assistant Store Manager
Pacific Sunwear
04.2014 - 05.2016
Undergrad -
Anoka Ramsey Community College
Undergrad -
Saint Cloud State University