Cassidy Prausa
Bluffton,SC
Summary
Aviation professional with a Bachelor’s degree in Aviation, a Commercial Multi-Engine Pilot Certificate, and experience supporting Safety Management Systems (SMS) within the aviation industry. Skilled in aviation safety practices, risk mitigation, and client-facing program support through work with aviation operators implementing and maintaining safety management programs. Experienced in coordinating with industry professionals to ensure regulatory awareness, operational compliance, and effective safety communication. Known for strong interpersonal skills, professionalism, and the ability to build trusted relationships with clients and teams. Seeking an opportunity to contribute to aviation safety, operations, or program management within a safety-focused organization.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Server
Dockside
Hilton Head Island, SC
05.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
Safety Analyst
Baldwin Safety and Compliance
Hilton Head Island, SC
04.2023 - 04.2025
- Achieved high client satisfaction by facilitating seamless onboarding and program implementation for aviation safety management system. Proactively scheduled meetings and follow-up calls to address concerns and deliver tailored solutions that enhanced product experience.
- Facilitated successful onboarding of personnel to safety management system, enhancing operational safety. Collaborated with diverse stakeholders, including flight instructors and executives, to promote safety awareness. Achieved a deeper understanding of safety integration within team environments.
Bartender/Server
Fish camp
Hilton Head Island, SC
08.2021 - 07.2023
- Crafted and served a diverse range of cocktails and beverages, ensuring exceptional guest satisfaction.
Hyper wellness rep
Restore Hyper Wellness and Cryotherapy Center
Hilton Head Island, SC
05.2022 - 10.2022
- Enhanced client experiences at front desk by providing service guidance. Achieved increased membership and package sales through effective client education on service benefits.
- Facilitated client consultations to assess wellness needs and recommend appropriate services.
- Educated clients on the benefits of hyper wellness and cryotherapy treatments.
Bartender
Hilton Head Beach and Tennis Resort
Hilton Head Island, SC
06.2020 - 10.2021
- Acquired extensive knowledge of drink preparation and mixology through bartending roles in multiple environments.
- Crafted signature cocktails and maintained high beverage quality standards.
- Provided exceptional customer service, enhancing guest experiences and satisfaction.
Cocktail Waitress/Bartender
Marriott Vacations Worldwide
Hilton Head Island, SC
04.2020 - 10.2020
- Achieved high levels of guest satisfaction through expert cocktail service at pool deck. Fostered positive relationships with guests, contributing to a vibrant and enjoyable environment. Acknowledged by management for exceptional service skills and dedication to guest experience.
- Delivered exceptional service in high-paced environments, ensuring guest satisfaction and repeat business.
- Managed multiple drink orders efficiently during peak hours, maintaining a smooth workflow.
Server
Sea Pines Country Club
Hilton Head Island, SC
09.2017 - 05.2018
- Developed expertise in member drink selections and account information to facilitate seamless banquet operations.
Receptionist/ Kayak Guide
Sea Monkey's Watersports
07.2016 - 08.2017
- Achieved high guest satisfaction through effective greeting and phone support. Streamlined waiver signing and reservation systems for efficiency. Enhanced guest readiness for jet ski activities through safety education. Delivered engaging kayak tours, showcasing local biodiversity and historical significance.
ESL Teacher
Igreja do Brasil
São Paulo
01.2017 - 04.2017
- Achieved effective English language instruction for preschoolers in Brazil, fostering a supportive learning environment. Developed foundational Portuguese skills to improve interactions and cultural understanding.
Sales Associate
Nike
10.2015 - 12.2015
- Coordinated fitting room organization and cashier duties, ensuring efficient service delivery.
Lifeguard and Water Safety Instructor
Cumming Aquatic Center
04.2011 - 08.2015
- Facilitated swim lessons for children and adults, enhancing water safety skills across all age groups. Promoted a safe swimming environment by monitoring pool activities and responding promptly to emergencies.
Education
Bachelor of Science - Aviation
Liberty University
12-2024
High school diploma -
Horizon Christian Academy
Cumming, GA05-2015
Skills
- Sales techniques
- Team collaboration
- Customer service
- CRM software
- Microsoft Word
- Microsoft Excel
- Time and task management
- Crew resource management
- Weather analysis and interpretation
- Documentation skills
- Pre-flight checks
- Takeoff and landing techniques
- Multi-engine aircraft operation
- Decision making and problem solving
- Flight planning
- Single-engine aircraft operation
- Aviation regulations compliance
- Recordkeeping requirements
- Complex aircraft operation
- Weight and balance calculation
- Instrument flight rules
- Aircraft piloting
- Visual flight rules
- Autopilot system usage
- Simulator training
- Fatigue and stress management
- Performance and limitations awareness
- Emergency procedures management
- Navigation
- Fuel management and conservation
- Human factors and physiology
- Soft field operations
- Remotely piloted aircraft operation
- Aircraft systems
- Safety regulations
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Exceptional customer service
- Guest engagement
- Safe food handling
- High volume dining
- Sales expertise
Certification
- Instrument Rating
- Commercial Multi-Engine License December
- Commercial Pilot's License
- Private Pilot License
- Part 107 Certificate
- Driver's License
- ServSafe Alcohol Training
- TIPS
Languages
English
Timeline
Server
Dockside
05.2025 - Current
Safety Analyst
Baldwin Safety and Compliance
04.2023 - 04.2025
Hyper wellness rep
Restore Hyper Wellness and Cryotherapy Center
05.2022 - 10.2022
Bartender/Server
Fish camp
08.2021 - 07.2023
Bartender
Hilton Head Beach and Tennis Resort
06.2020 - 10.2021
Cocktail Waitress/Bartender
Marriott Vacations Worldwide
04.2020 - 10.2020
Server
Sea Pines Country Club
09.2017 - 05.2018
ESL Teacher
Igreja do Brasil
01.2017 - 04.2017
Receptionist/ Kayak Guide
Sea Monkey's Watersports
07.2016 - 08.2017
Sales Associate
Nike
10.2015 - 12.2015
Lifeguard and Water Safety Instructor
Cumming Aquatic Center
04.2011 - 08.2015
Bachelor of Science - Aviation
Liberty University
High school diploma -
Horizon Christian Academy