Robin Levin
Teaneck,New Jersey
Summary
Highly communicative Medical Practice Manager with a background recommending methods to lower overhead costs and improve efficiency. Detail-oriented professional with exemplary skills in alleviating customer issues with tact and handling insurance company disputes. Promoting great leadership and decision making skills. Knowledgeable Practice Manager offering more than 35 years of experience working for several 10 providers. Well-versed in referral management and handling electronic health records.
Overview
42
42
years of professional experience
Work History
Medical Practice Manager
Hackensack Meridian Health
Teaneck, New Jersey
06.2019 - Current
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Developed close working relationships with front office and back office staff.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Addressed and remedied all patient or team member issues.
- Managed 6 employees with various personalities and from different cultures for large 10-physician practice.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Assisted with regulatory issues such as compliance.
- Handled job duties for staff members which were unavailable or out of office.
- Ordered all office supplies and kept check on inventory levels.
- Communicated closely with patients, ensuring medical information was kept private.
Office Manager
Nephrology Associates,PA
Teaneck, New Jersey
01.1983 - 05.2019
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coordinated special projects and managed schedules.
- Compared vendor prices and negotiated for optimal savings.
- Developed standard operating procedures for all administrative employees.
Teacher
Elizabeth Public School
Elizabeth, NJ
09.1973 - 06.1976
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Planned and implemented integrated lessons to meet national standards.
- Graded and evaluated student assignments, papers and course work.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
Education
Master of Arts - Guidance Counseling
New Jersey City University
Jersey City, NJBachelor of Science - Mathematics
CCNY
New York, NY06.1979
Skills
- Financial Reporting Coordination
- Epic Systems
- Employee Work Scheduling
- Medical Condition Coding Software
- Decision Making
- Medical Billing Processing
- Information Analysis
- Appointment Scheduling
Timeline
Medical Practice Manager
Hackensack Meridian Health
06.2019 - Current
Office Manager
Nephrology Associates,PA
01.1983 - 05.2019
Teacher
Elizabeth Public School
09.1973 - 06.1976
Master of Arts - Guidance Counseling
New Jersey City University
Bachelor of Science - Mathematics
CCNY