Justin Quinn

Exceeded sales goals producing results as a top performer in the region each Quarter throughout 2023

• Drove in new deposits in excess of 1.5M+ each quarter and brought in new clientele as Primacy Clients
• Worked Loan applications for both consumer and business clients
• Managed a portfolio of clients with net worths ranging from $0 - $2M providing exceptional customer service and handling client concerns in a professional and timely manner
• Build and develop long term relationships, ensuring compliance with polices and procedures relation to banking regulations
• Identify and recommend financial products and banking solutions based on client needs and increase client retention
• Provided tailored solutions for clients with net worth $250k-$2M as high valued clients
• Partnered with our Key Private Bank to Introduce clients with networth of $2M+ to provide custom solutions for themselves and their families
• Delivered retail and personal banking services to clients, worked call leads to bring in new business, managed client transactions and wire transfers, ensured accurate deposits, and coordinated with clients and risk management teams to investigate potential fraudulent account activity

Took on additional roles to move into Management role:

• Currently enrolled into transitionary program from Personal Banker to Branch Manager; LEAP
• Coach and Develop Tellers, Created tangible trackers to maintain a weekly focus and show growth
• Meet with weekly to discuss strengths and opportunities - shifting focus if needed to abide with current focus of branch
• "Feet on the street" Met with businesses in our footprint to introduce myself and invite in to the branch to uncover needs of the client and provide tailored solutions to bring in new business
• Established small and medium sized business accounts and collaborate with home lenders and financial advisors to cross sell and provide additional services to existing and new business clients

• Coached and developed Sales Associates and Store Managers in my district to consistently achieve sales goals and consistently maintain company focus - Promoting from within into management roles within district - District consisted of 7 stores in total and would range from 25-30 employees
• Consistent top performer in my region CT, MA, Upstate NY in % to goal and a top performer in region for volume
• Optimizes store productivity by creating a balanced store schedule based on store performance to support the needs of the business. Recruits, interviews, makes selection decisions, and recommends employment offers for associates.
• Maintains a high level of accessibility and visibility within the location to help motivate and answer associate questions as they are engaging with customers.
• Assists stores achieve daily and monthly KPIs, 116% to goal vs PY 2021, representing over $1.4 million in volume in home store.
• Ensures visual merchandising is conducted in a timely matter, by coordinating weekly merchandise floor moves to advertise new products and promotions.
• Utilizes store systems (My Client) to monitor relevant client relationships, reach out to current clientele to keep up to date with promotions and sales ongoing.
• Analyzed sales and financial data to develop strategies on a weekly and monthly basis to generate sales and achieve and exceed sales goals.

• Assisted with daily store opening and closing procedures as stores non management key holder
• Communicated with customers what made Sunglass Hut unique, through an individualized sales process
• Used cash management skills to conduct deposits and ensure store registers were loaded per store operational guidelines
• Represented the Sunglass Hut brand with pride by ensuring the location's appearance was in company standards
• Developed strong relationships with customers to increase sales
• Supervised and coordinated the activities of a team of sales associates