Tashe Williams
Hollywood,United States
Summary
Patient-focused Mental Health Technician offering strong background in psychiatric care. Excels in recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances.
Overview
8
8
years of professional experience
Work History
Mental Health Technician
Fort Lauderdale Behavioral Health Center
Fort Lauderdale , FL
10.2021 - Current
- Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Admit patients
- Document patients every 15 minutes
Manager
Twinkle Up
Miami, FL
02.2020 - Current
- Conducted monthly inventories of hair/beauty materials and components on work floor.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Recorded inventory sales into organization's weekly income report.
- Conduct online sales
Dispatcher
Sawgrass Mills Mall
Sunrise, FL
10.2018 - 08.2019
- Maintained updated and detailed records of calls in physical and electronic database.
- Directed investigations to verify and resolve customer shipper complaints/ thefts.
- Closely monitored dispatch board to triage and prioritize over 50-100 daily calls.
- Customer service
Mental Health Technician
The Core Center
Fort Lauderdale , FL
12.2017 - 04.2018
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Charted on each patient daily every 15 minutes
- Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Took and monitored vital signs and managed patient behavior.
- Assessed clients upon admission and discharge to detox.
Receptionist
Big Cypress Animal Clinic
Naples, FL
08.2015 - 07.2017
- Confirmed appointments, communicated with clients and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing and filing documents.
Sales Associate
Target
Miami Gardens, FL
10.2014 - 07.2015
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Achieved perfect attendance and on-time record.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Prepared merchandise for sales floor by pricing or tagging.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Processed credit card and debit payments providing accurate charges and credits.
Cashier
Ulta Cosmetics
Miramar , FL
07.2011 - 06.2013
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Greeted over 100 customers per day.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Certificate - Dental Assisting
South Florida Dental Assisting School
Hialeah, FL01.2017
High School Diploma -
Lely High School
Naples, FL06.2010
Skills
- Strategic planning
- Policies and procedures
- Staff Management
- Sales and Marketing
- Sales expertise
- Networking skills
- Product and service sales
- Customer service
- De-escalation skills
- Critical Thinking
- Behavior Observation
- Attention to Detail
- Mental Illness Treatment
- Patient Admission
Timeline
Mental Health Technician
Fort Lauderdale Behavioral Health Center
10.2021 - Current
Manager
Twinkle Up
02.2020 - Current
Dispatcher
Sawgrass Mills Mall
10.2018 - 08.2019
Mental Health Technician
The Core Center
12.2017 - 04.2018
Receptionist
Big Cypress Animal Clinic
08.2015 - 07.2017
Sales Associate
Target
10.2014 - 07.2015
Cashier
Ulta Cosmetics
07.2011 - 06.2013
Certificate - Dental Assisting
South Florida Dental Assisting School
High School Diploma -
Lely High School