Wandanita Johnson

Additional Experience

• Review and validate high-volume documentation and claims data for accuracy, completeness, and compliance 300 claims/200 documents daily
• Identify discrepancies, formatting inconsistencies, and data errors, ensuring timely correction and resolution
• Manage time-sensitive workloads while consistently meeting strict turnaround deadlines
• Utilize Microsoft Excel and internal systems to track, audit, and validate large datasets
• Maintain strict confidentiality when handling sensitive member and provider information
• Collaborate cross-functionally to resolve documentation issues and improve workflow accuracy
• Reviewed, edited, and processed large volumes of documentation in a fast-paced production environment
• Performed detailed proofreading and quality checks to ensure document accuracy and consistency
• Served as Subject Matter Expert (SME), providing guidance on document standards, formatting, and workflows
• Trained and onboarded new employees, improving team performance and reducing error rates
• Identified inefficiencies and contributed to process improvements that enhanced turnaround times
• Maintained compliance with confidentiality and data protection standards

Operations Administrative Roles

• Supported document processing, data validation, and record accuracy across multiple systems
• Ensured timely completion of tasks while maintaining high-quality standards
• Worked in deadline-driven environments requiring strong attention to detail