Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annabel Lee Bishop

Navasota,TX

Summary

Proven leader with extensive experience in a retail environment, adept in customer service management and conflict resolution. Excelled in staff training, enhancing team performance by fostering a positive attitude. Achieved significant improvements in employee efficiency and customer satisfaction through decisive action and inventory management. Reliable Shift Leader with Number years in Type industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

5
5
years of professional experience

Work History

Shift Leader

CVS Pharmacy
04.2023 - Current
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Completed daily financial activities and prepared weekly reports for management to inform decision-making.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Shift Leader

Walgreens
05.2019 - 04.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

Compute Science

Lonestar College
College Station (online)

Diploma -

Bellville High School
Bellville, TX
03.2014

Skills

  • Customer Service Management
  • Staff education and training
  • Conflict Resolution
  • Shift Paperwork Completion
  • Assigning Work
  • Employee Attendance Monitoring
  • Decision-making capabilities
  • Inventory Counts
  • Positive Attitude

Timeline

Shift Leader

CVS Pharmacy
04.2023 - Current

Shift Leader

Walgreens
05.2019 - 04.2023

Compute Science

Lonestar College

Diploma -

Bellville High School

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Annabel Lee Bishop