Quintin Bumgardner
San Marcos,TX
Overview
7
7
years of professional experience
Work History
Technician, Account Manager, Office Management
Bulldog Termite And Pest Control
San Marcos, Texas
07.2019 - Current
- Introduced new processes to improve account and market tracking for better data analysis.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Utilized control mechanisms and hands-on procedures to operate machines.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Maintained computer and physical filing systems.
- Liaised between account holders and various departments.
- Performed routine maintenance on [Equipment] for manufacturing operations.
- Organized work to meet demanding production goals.
- Managed office operations while scheduling appointments for department managers.
- Maintained quality assurance and customer satisfaction objectives.
Operations Manager
Revolucion Coffee + Juice
San Antonio, TX
07.2015 - 07.2019
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored security and handled incidents calmly.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Education
Bachelor of Science - Public Health
The University of Texas At San Antonio
San Antonio, TX05.2022
High School Diploma -
San Marcos High School
San Marcos, TX05.2015
Skills
- Project Proposals
- Performance Tracking and Evaluations
- Administration and Reporting
- Scheduling and Coordinating
- Managing Multiple Priorities
- Managing Operations and Efficiency
- Sales Monitoring
- Transaction Monitoring
- Resident Satisfaction
- Data Collation
- Cash Deposits and Receipts
- Human Resource Management
- Business Development
- Overcoming Objections
- Verbal and Written Communication
- Account Management
- Lead Generation
- Revenue Growth
- Time Management
- Microsoft Office
- Customer Service
- Professional Integrity
Timeline
Technician, Account Manager, Office Management
Bulldog Termite And Pest Control
07.2019 - Current
Operations Manager
Revolucion Coffee + Juice
07.2015 - 07.2019
Bachelor of Science - Public Health
The University of Texas At San Antonio
High School Diploma -
San Marcos High School