Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Severiano

Phoenix,AZ

Summary

College student looking to obtain knowledge of the day-to-day workforce and acquire a position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Guest Advocate

Target
Phoenix, AZ
10.2020 - Current
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded proactively and positively to rapid change.

Customer Service Associate

Raising Cane's Restaurants
Avondale, AZ
06.2019 - 02.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed and actualized customer service initiatives to decrease wait times.

Education

Bachelor of Arts - Social Work

Arizona State University
Glendale, AZ
05.2023

Maricopa Community Colleges - Phoenix College
Phoenix, AZ

High School Diploma -

Metro Tech High School
Phoenix
05.2019

Skills

  • Self-management
  • Problem-solving
  • Responsible
  • Organized
  • Google Slides
  • Flexible & Adaptable
  • Team building
  • Good listening skills

Languages

Spanish
Native or Bilingual

Timeline

Guest Advocate

Target
10.2020 - Current

Customer Service Associate

Raising Cane's Restaurants
06.2019 - 02.2021

Bachelor of Arts - Social Work

Arizona State University

Maricopa Community Colleges - Phoenix College

High School Diploma -

Metro Tech High School

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Stephanie Severiano